Administrative Officer

Pictet is an investment-led service company, offering wealth management, asset management and related services.

We are an independent investment partnership known for our long-term mindset, responsible approach to business and entrepreneurial spirit. These principles have defined us since 1805. For our clients, colleagues, and wider society, we always aim to do the right thing and honour our commitment to enduring quality.

With more than CHF 686 billion in assets under management or custody as of December 31st 2023, Pictet is today one of the leading Europe-based independent wealth and asset managers.

The Group is headquartered in Geneva, where its activities began, and employs more than 5000 employees. With 30 offices, it is also present in Amsterdam, Basel, Barcelona, Brussels, Dubai, Frankfurt, Hong Kong, Lausanne, London, Luxembourg, Madrid, Milan, Monaco, Montreal, Munich, Nassau, Osaka, Paris, Rome, Shanghai, Singapore, Stuttgart, Taipei, Tel-Aviv, Tokyo, Turin, Verona, Shanghai, New York and Zurich.

**Your team**:
The **Pictet Group** is one of the world’s leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Group is represented at 30 offices in financial centres worldwide, and currently employs over 5200 people. Pictet has been present since 1989 in Luxembourg, where it employs over 700 people.

The **Information Delivery LUX team** is responsible for managing mailroom, for digitalization center, archiving and document management, coordinator of mass mailing to clients and support for Front teams as Business Owner of archiving and digital tools.

**Your role**:
As member of the team, you will have numerous interactions with different departments in the Bank (including Legal, Client Register, Front Office, etc.), and also unilaterally with clients through regulatory and extraordinary communications (daily and monthly reporting, mailings, extraordinary correspondence, other post, etc.), as well as various documents produced for the Front Office. Thoroughness and an exemplary commitment to in-house and external clients are therefore essential.

**Responsibilities**:

- Follow-up of digital tools under our responsibility in order to improve them in an Agile way, and training of internal teams in their use.
- Serve as a point of contact for support with digital tools for document transmission and processing.
- Support Front teams (reports on demand, archives request, etc.).
- Manage risks and prioritize tasks effectively to meet deadlines and stakeholders requirements.
- Collaborate with cross-functional teams to improve tools and processes, contributing to continuous improvement initiatives.
- Prepare, control, and produce mass mailings (automated or manual).
- Process and digitize physical incoming mail and contractual documents through our digital tools.
- Manage digital and physical documents archiving, and monitor our archiving tools (control, processing errors, monitoring productions, etc.).
- Manage outgoing productions to clients (reports, mailing, etc.).

**Your profile**:

- Experience in administrative tasks management.
- Digital innovation or project monitoring will be considered as an asset.
- Fluent French, good written and spoken English; proficiency in additional languages is an asset.
- Strong computer skills, in particular Excel, Word and PowerPoint.
- Daily work with Atlassian stack (Jira, Wiki).
- Strong organizational and multi-tasking skills.
- Very good analytical skills.
- Team player with strong communication and interpersonal skills.
- An enquiring mind and eager to learn new technologies and skills.
- Keen sense of discretion and confidentiality.

**Note**:
We will not accept any CVs from agencies.

**Flexible and modern ways of working**

As a responsible and supportive employer, we promote the well-being of our employees through a set of flexible working arrangements, ranging from a work-from-home policy for eligible functions to opportunities for annualised part-time leave and extended parental leave.

**Diversity & Inclusion**:
**_Pictet is an equal opportunity employer and is committed to creating a diverse environment. We respect all individuals and seek their inclusion in the workplace._