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Deputy Ground Operations Manager
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Jetfly is a shared business aviation company based in Luxembourg on behalf of 450 co-owners. Our fleet is composed of 60 Pilatus aircraft (PC12 and PC24). The Pilatus has come to exemplify the unique combination of Swiss engineering and dedicated craftsmanship, yielding a superior flight, passenger, and operator experience that is truly beyond comparison. Also, a brand-new aircraft has recently joined our fleet: the Cirrus SF50, the world's first single-engine private jet.
The Ground Operations Manager is looking for her new Deputy to form a strong pair to promote Ground Handling across the company and reinforce Jetfly’s sustainability as it is one of aviation’s top priorities.
The **Deputy Ground Operations Manager** will have knowledge of the current ground operational regulations and is able to implement actions to reduce carbon emissions, improve fuel efficiency, and integrate sustainable practices such as Sustainable Aviation Fuels (SAF). She/he will report directly to the NPGO.
**Role & responsibilities**
Ground Operations
- Monitor of the contract management and performance of the stations/airports and propose/take actions to improve ground handling.
- Identify, select, contract and monitor services of Ground Service Providers and other providers at Airports.
- Monitor Service Level Agreements with Ground Service Providers and internal departments to ensure commercial aspects as well to ensure safety, compliance and operational aspects of the operations as part of a Jetfly Group approach.
- Establish and maintain strong relationship with all clients, partners and networks.
- Carry out administrative tasks such as, gathering data, preparing reports, database management on all topics related to ground operations.
- Monitor regulatory and other industry changes affecting processes & procedures within the scope of Ground Operations and propose/implement changes if/where applicable.
Sustainability
- Evaluate and implement the corporate sustainability policy and program.
- Ensure compliance and gain expert-level knowledge with international, national, and local environmental regulations, including the EU ETS, UK ETS, CORSIA, French offset, Refuel EU, CSRD requirements.
- Establish and manage sustainability-related KPIs, mandatory MRV plans, audits, reports, and disclosures of our sustainability performance.
- Collaborate with internal and external stakeholders to promote our sustainability initiatives and best practices.
- Keep up to date on emerging trends, technologies and regulations in aviation sustainability, advising leadership on potential areas of transformations.
- Evaluate the use of SAF and create plans for increased adoption.
**Qualifications**
- A bachelor’s degree (or equivalent) in aviation, sustainability, engineering, and/or a proven experience on a similar position.
- Preferably, knowledge of environmental regulations affecting aviation, including EU ETS, UK ETS, CORSIA, French offset and Refuel EU.
- Strong project management skills with the ability to coordinate cross-functional teams and actions.
- Able to manage complex and multiple data streams (mastering Excel) for the operation, monitoring and reporting on sustainable actions.
- Excellent communication and stakeholder management skills.
- Driven by continuous improvement, result oriented.
- Be capable of working independently as well as in a team.
- Fluent in English, French is a plus.
