Customer Service Representative
il y a 2 semaines
Description de la fonction
- En tant que Customer Service Representative, vous êtes l'interlocuteur et la personne de confiance des clients qui vous sont confiés.
- Vos responsabilités incluent la prise en charge des clients, la résolution de problèmes et la fourniture de conseils.
- Vous assurez également le suivi administratif des dossiers d'assurance de vos clients et gérez les polices tout au long de la vie du contrat.
- Vos compétences de communication, d'écoute et de résolution de problèmes sont essentielles pour réussir dans ce rôle.
Profil
- Votre expérience dans le domaine de l'assurance est un atout.
- Vous maîtrisez les langues anglaise et française, et l'allemand est un bon atout.
- Vous êtes orienté vers le service client, capable de travailler de manière autonome et proposez des solutions.
- Vos compétences en matière de gestion des outils informatiques sont importantes.
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