Customer Service Representative

il y a 2 semaines


Leudelange, Esch-sur-Alzette, Luxembourg Vanbreda Risk & Benefits Temps plein

Description de la fonction

  • En tant que Customer Service Representative, vous êtes l'interlocuteur et la personne de confiance des clients qui vous sont confiés.
  • Vos responsabilités incluent la prise en charge des clients, la résolution de problèmes et la fourniture de conseils.
  • Vous assurez également le suivi administratif des dossiers d'assurance de vos clients et gérez les polices tout au long de la vie du contrat.
  • Vos compétences de communication, d'écoute et de résolution de problèmes sont essentielles pour réussir dans ce rôle.

Profil

  • Votre expérience dans le domaine de l'assurance est un atout.
  • Vous maîtrisez les langues anglaise et française, et l'allemand est un bon atout.
  • Vous êtes orienté vers le service client, capable de travailler de manière autonome et proposez des solutions.
  • Vos compétences en matière de gestion des outils informatiques sont importantes.


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