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Customer Experience Assistant

il y a 3 semaines

Luxembourg, Luxembourg beBee Careers Temps plein

Are you passionate about airports and eager to gain experience in the professional world?

This Student Job offers a unique opportunity to work with our team, where you will be responsible for assisting customers at entrance gates and directing them to the next available parking lot according to daily strategy.

You will also help customers access the parking lot, including scanning pre-bookings, and assist the on-site team in responding to customer inquiries and complaints.

In addition, you will be required to prepare attendance reports, including data analysis and graphing, using Excel-based data preparation.

Your Responsibilities:

  • Assist customers at entrance gates and direct them to the next available parking lot according to daily strategy.

  • Help customers access the parking lot, including scanning pre-bookings.

  • Assist the on-site team in responding to customer inquiries and complaints.

  • Prepare attendance reports, including data analysis and graphing, using Excel-based data preparation.

The Required Profile:

Studies / Training:

  • High school diploma is required.

  • Candidates currently enrolled in Economics or Marketing programs are preferred.

Skills and Knowledge Required:

IT Tools:

  • Mandatory: Microsoft Office suite (Excel, Outlook, PowerPoint, Word).

Languages:

  • Mandatory: Fluency in French (C1 minimum) and English (C1 minimum).

  • Nice-to-have: Knowledge of German or Luxembourgish would be an asset.

Other Requirements:

  • Candidates must be between 18 and 25 years old.

  • Candidates must be currently enrolled in a school or academic program in Luxembourg or the Greater Region.

  • A valid permanent B driving license is required.

Note on the Contract:

  • The contract is for 1 month as a student.

  • Work schedule: 5 working days, office hours.

  • Some tasks will be performed outdoors, in the parking lot.

Note regarding the Recruitment Process:

  • The application process is managed by Skeeled.

  • The recruitment team will contact candidates whose profiles match our needs.

We appreciate your understanding in this matter.

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