Manager, Its Bank and Shareholders Accounts

il y a 2 semaines

EschsurAlzette, Luxembourg Royal Bank of Canada Temps plein

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

Manager, ITS Bank and Shareholders accounts Oversight & Reporting

**What will you do?**
- People Management role
- Making recommendations and presenting results on reconciliations, and at different high levels in the organization, Finance Managing directors, Risk Managing Directors, Client Operations Directors and Managing Directors

**What do you need to succeed?**

**Must-have**
- Manage the team activities in a clear and efficient way : agree on ownership, monitor workload within the team and ensure timeline is met according to expectations and priorities
- Organize, manage and participate to team meetings and Breaking News. Provide focus and clarity in establishing individual goals, driving performance, supporting career development and rewarding individual and team success, suggest reward and promotion based on performance, handle the appraisal process and set clear annual business objectives
- Take ownership and decision when required, work in autonomy
- Ensure effective identifying, logging and resolution/follow up of enquiries and liaise with appropriate parties to resolve or escalate queries/problem within agreed timeframe, ability to negotiate with clients, and influence.
- Escalate recurring issues to management and propose action plans. Ensure evaluation of unusual problems in a complex environment providing recommendations and searching for continued improvement
- Approver in PEGA attestation (Bank general ledger attestation), provision committee, Executive Committee reporting which are strategic tasks performed

**Nice-to-have**
- Knowledge of systems used by RBC I&TS (TLM, SARA, Microsoft office)
- Natural Ability for working with others and ability to work under pressure
- Show capacity to understand/anticipate implication of executed tasks and important/ strategic evolutions in his field of expertise
- Ability to create & give trainings to new joiners

**Job Summary**

**Address**:
Esch-sur-Alzette, Luxembourg

**City**:
LUX-DISTRICT_DE_LUXEMBOURG-ESCH-SUR-ALZETTE

**Country**:
Luxembourg

**Work hours/week**:
40

**Employment Type**:
Full time

**Platform**:
Wealth Management

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2023-03-27

**Application Deadline**:
2023-12-31

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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