Customer Accounts Review

il y a 4 jours


Luxembourg Doctena Temps plein

Perform a thorough review of all customer accounts to identify cases in which the current invoicing is not aligned with the contract conditions.
- Report on a weekly level the key findings to the Management team.
- Work together with a multi-functional taskforce (Customer Care, Sales, Finance and IT teams) to define the adequate action plan to address each identified opportunity.
- According to the Junior Officer’s performance and the review outcomes, the contract can potentially be extended to 6 months or an even longer period of time.
- Key skills: Organization, discipline, attention to detail, analysis & reporting.
- Fluency in English; working proficiency of French, German or Dutch is a plus.
- Working proficiency of Microsoft Excel.
- Excellent communication skills (both written and oral).
- Entrepreneurial mindset, self-starter, proactive way of working.
- Ability to work on own initiative, as well as part of a wider team.

*
What we offer*
- A fantastic team in an international working environment headquartered in Luxembourg.
- Flexibility and the opportunity to work from home (fully remote or hybrid options available).
- Competitive remuneration.

**About Doctena**
Simplifying health care appointments is what Doctena is all about. Founded in Luxembourg in 2013, with more than 10,000 health professionals active and over 1.7 million appointments booked every month, Doctena is one of the leading European players in digital health care. Present in 6 countries (Luxembourg, Belgium, Netherlands, Germany, Austria and Switzerland), Doctena strives to deliver the best solution to enable a hassle-free communication between practitioners and patients.

**Job Type**: Part-time


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