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Cdd Investor Services Officer
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CDD INVESTOR SERVICES OFFICER (H/F) (NUMÉRO DE L'EMPLOI : AFS000765)
**_Securities Services of BNP Paribas,_**_ a subsidiary of the BNP Paribas group, is one of Europe's leading providers of custody services for securities._
- _The Luxembourg branch plays a major part in its operations, offering clients high value-added services extending from custody to securities lending, fund administration, performance measurement and ratings, and bond issuance services._
In the context of its growing, the Transfer Agent department is hiring a
**Investor Services Officer**
**Fixed Term Contract**
**Your mission**
- Be the **first point of contact** for all investor and client queries linked to Transfer Agent activity
- Respond and follow-up all investor and client queries
- Ensure a high-quality service to our Clients in terms of reliability and responsiveness
- **Inform investors **about the fund-investment terms, their transaction status
- **Collaborate **with other TA department teams
- **Know your customers, **set up and develop a relationship of trust with them
- **Know **the fund ranges and promoters
- Respect the **applicable rules** and **procedures** of the department
- Work closely with the client **management company**
**Your profile**
**Behavior skills**:
You will have:
- a strong customer service and quality orientation
- good communication and inter-personal skills
- the ability to assess risk
- to have a rigorous, logical, methodical mind
- the capacity to work independently and to show initiative
- the ability to work as part of a team
- to demonstrate flexibility disponibilité
**Technical skills**:traditional office tools
**Language skills**:
Be fluent in at least two of the following languages: French, English, Spanish, Italian, German
**Lieu principal**: Luxembourg
**Type d'emploi**: CDD
**Domaine d'activité**: TRAITEMENT DES OPERATIONS
**Niveau d'Etudes***: Bachelor / Licence ou équivalent (>= 3 ans)
**Niveau d'expérience***: Débutant
**Horaire**: Temps plein
