Client Manager
Il y a 4 mois
Fondée en 1856, la Banque Internationale à Luxembourg (BIL) est la plus ancienne banque universelle du Grand-Duché. Depuis sa création, elle joue un rôle actif dans les principales phases du développement de l'économie luxembourgeoise. Elle exerce aujourd'hui les métiers de banque de détail, banque privée et banque des entreprises et participe aux marchés de capitaux. Avec plus de 2.000 collaborateurs, la Banque est présente au Luxembourg, en Suisse et en Chine.
Acteur majeur de la place financière luxembourgeoise et signataire des « Principles for Responsible Banking » de l'UNEP FI (United Nations Environment Programme Finance Initiative), la BIL s'engage pour la construction d'une économie durable.
Vos responsabilités :
- Être co-responsable d'un portefeuille client
- Être à l'écoute des clients pour les orienter, en fonction de leurs besoins, vers un collègue Housing Advisor ou Relationship Manager
- Documenter dans le CRM toutes les informations clients (projets en cours, etc)
- Développer constamment ses compétences sur les différentes gammes de produits dans 4 univers différents : Daily, Consumer Finance, Produits d'assurance & fiscaux, Start to Invest
- S'informer de manière continue sur l'évolution des marchés financiers et sur la vie économique afin d'optimiser la qualité de service offerte au client (pertinence des produits offerts)
- Contribuer à la bonne collaboration et organisation au sein du team de manière à assurer en permanence un encadrement efficient de la clientèle
Vos compétences :
- BAC +3 en Gestion ou expérience équivalente
- Français et anglais demandés. Toute autre langue est un atout
- Maîtrise de la fiscalité des résidents ainsi que des frontaliers (BE, FR et DE); très bonne compréhension de l'offre Retail (solides compétences commerciales et bonne connaissance du marché local)
- Maîtrise des procédures de la banque et des obligations compliance et risk (KYC, KYT, AML) et rester informé de tous les changements règlementaires
- MS Office
- Potentiel d'évolution, aisance relationnelle, esprit d'équipe
- Organisé et capacité à faire preuve d'initiatives, sens des responsabilités
- Réelles capacités à travailler dans un environnement matriciel
- Capacité à travailler efficacement dans un environnement en constante évolution
La BIL offre une large gamme de projets stimulants et un important choix de carrières. Nous vous aiderons à trouver la voie qui répond le plus à vos compétences et à vos attentes. Votre développement personnel est notre priorité et nous vous encourageons à vous impliquer le plus possible pour que votre expérience soit la meilleure.
La BIL est convaincue que la diversité et l'inclusion contribuent à accroître la performance collective de la Banque. Nous nous engageons à créer une culture inclusive qui encourage le développement individuel de nos employés.
NB : le candidat retenu devra délivrer un extrait de casier judiciaire (bulletin n°3); datant de moins de 3 mois, afin de garantir son honorabilité au poste visé compte tenu de la confidentialité des informations à observer dans l'exercice de sa fonction.
APCT1_LU
-
Client Manager
il y a 2 semaines
Luxembourg City Banque Internationale à Luxembourg BIL Temps pleinResponsabilitésVous serez responsable d'un portefeuille client et devrez être à l'écoute de ses besoins pour l'orienter vers un collègue ou un autre service de la banque.Compétences requisesBAC +3 en Gestion ou expérience équivalenteMaîtrise de la fiscalité des résidents et des frontaliers (BE, FR et DE)Maîtrise des procédures de la banque et...
-
Manager - Partner & Client Services
il y a 2 semaines
Luxembourg City Lombard International Assurance S.A. Temps pleinAbout Lombard International GroupLombard International Group is a leading European provider of cross-border wealth, estate, and succession planning solutions. With over 30 years of experience, we offer award-winning solutions and services that are highly sought after by our clients and their advisers.Our team of 450+ experienced wealth structuring...
-
Client Manager
Il y a 5 mois
Luxembourg Maison Moderne Temps plein**Fondée en 1994, Maison Moderne est la première entreprise média indépendante du Luxembourg.** **Ses activités s’organisent en trois axes avec le Publishing House, et ses marques media influentes **Paperjam et Delano, son Brand Studio, qui conseille entreprises et institutions dans leurs stratégies de communication et le Business Club, le principal...
-
Client Service Manager
Il y a 7 mois
Luxembourg MFS Investment Management Temps pleinAt MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions...
-
Client Account Manager
Il y a 5 mois
Luxembourg UBS Luxembourg Temps plein**Client Account Manager (F/M)**: Job Reference #286003BR **Your role** Do you look for a new challenge within the dynamic and fast paced Wealth Management environment? Do you want to be part of a high performing team? Do you have a "can do" mentality and want to be part of our growth story and create impact? **We’re looking for a Client account manager...
-
Client Relationship Manager
il y a 2 semaines
Luxembourg City Bâloise Assurance Luxembourg Temps pleinAbout the RoleThe Client Relationship Management Officer has a key role in ensuring a high-quality service to clients and partners in line with Baloise's strategic objectives. This involves coordinating with various internal departments to provide a seamless experience for clients and partners.Your ResponsibilitiesAct as the primary point of contact for...
-
Client Service Management
Il y a 4 mois
Luxembourg LRI Invest S.A. Temps pleinThe - **Apex group** is looking for an - **Administrator in Client Service Management **in one of our legal entities, FundRock - LIS S.A. This full-time Administrator role is based in Luxembourg and comes with a favourable salary and benefits package, including flexible working.As an **Administrator in Client Service Management**, you will prepare investor...
-
Client Relationship Manager
Il y a 4 mois
Luxembourg UBS Luxembourg Temps plein**Client Relationship Manager**: Job Reference #294617BR **Your role** Are you a people person? Are you at your best when serving clients and building long-term relationships? Do you have a “can do” attitude and want to be part of our growth story and create impact? We are looking for an Asset Servicing Client Relationship Manager to: - establish...
-
Client Relationship Manager
Il y a 5 mois
Luxembourg UBS Temps pleinLuxembourg - Client advisory / Relationship management - Global Wealth Management **Job Reference #** - 294617BR **City** - Luxembourg **Job Type** - Full Time **Your role** - Are you a people person? Are you at your best when serving clients and building long-term relationships? - Do you have a “can do” attitude and want to be part of our growth...
-
Client Relationship Manager
il y a 2 semaines
Luxembourg Bank Pictet & Cie (Europe) AG, succursale de Luxembourg Temps pleinPictet is an investment-led service company, offering wealth management, asset management and related services. We are an independent investment partnership known for our long-term mindset, responsible approach to business and entrepreneurial spirit. These principles have defined us since 1805. For our clients, colleagues, and wider society, we always aim...
-
Client Relationship Manager
il y a 2 semaines
Luxembourg PICTET Temps plein**Your team**: - The **Pictet Group **is one of the world’s leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Group is represented at 30 offices in financial centres worldwide, and currently employs over 5200 people. Pictet has been present since 1989 in Luxembourg, where it employs over 700...
-
Client Account Manager/client Service Officer
Il y a 5 mois
Luxembourg Redstone Search Group Temps plein**Locations**:Europe**Divisions**:Private Banking & Wealth Management**Roles**:AnalystClient RelationsComplianceCorporate AdvisoryCredit OfficerDevelopment/SalesFinanceFinancial PlanningOtherPrivate Client**Job Ref**:RS1772**Sulayman Khwaja** **Recruitment Consultant** **+44 1727 614 139** Redstone Private Banking Search are leaders in the global...
-
Client Relationship Management Officer – French Market
il y a 4 semaines
Luxembourg City Bâloise Assurance Luxembourg Temps pleinThe Client Relationship Management Officer has the primary objective to have a consolidated view of the relationship with Sales, Partners and Clients in order to guarantee a quality of service in line with Baloise strategic objectives. Partner & Client Services takes care of all general customer (private clients and business partners) inquiries, is...
-
Client Relations Manager
Il y a 4 mois
Luxembourg Blue Lynx Temps pleinCategory: - Finance/Accounting- Region: - Luxembourg- Salary: - € 3750 - € 4590 Monthly- Languages: - English (Fluent) - Dutch (Fluent)- Hiring type: - Company hire- Duration: - Permanent- Start date: - ASAP- - 24-0257- Contact: - Prolet Paunov - +31 (0)70 311 7822- **Description**: Our client, a global asset management firm headquartered in Paris, is...
-
Client Services Manager
Il y a 5 mois
Luxembourg Next Gate Tech Temps plein**What You Will Do**: **What You Will Do** - Understand clients’ technology, operational infrastructure, fund structure and business vision - Identify, and communicate clients’ requests/needs to various business functions, operational and support teams to deliver on client expectations - Centralize within JIRA client requests in relation to the platform...
-
Client Service Manager
il y a 3 semaines
Luxembourg IQ-EQ Temps plein**Company Description** IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. You will be responsible for the development of the team and its members ensuring the consistent delivery of...
-
Client Account Manager
Il y a 5 mois
Luxembourg UBS Temps pleinLuxembourg - Operations - Global Wealth Management **Job Reference #** - 284905BR **City** - Luxembourg **Job Type** - Full Time **Your role** - Would you like to help us enhance our client experience, now and for the future? Are you client orientated with high risk awareness? - We are looking for someone like that to: - Support client advisors in...
-
Client Relationship Manager
il y a 2 semaines
Luxembourg City Bâloise Assurance Luxembourg Temps pleinJob DescriptionThe Client Relationship Manager has a key role in ensuring a high-quality service to clients and partners in the French market. This involves coordinating with internal departments to provide a seamless experience.Your ResponsibilitiesAct as the primary point of contact for sales and partners for general inquiries and daily business...
-
Client Services Manager
Il y a 6 mois
Luxembourg IQ-EQ Temps plein**Company Description** IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. As Client Services Manager/Director, you will act as a senior-level executive responsible for overseeing...
-
Client Services Manager
Il y a 5 mois
Luxembourg BNP Paribas Temps pleinCLIENT SERVICES MANAGER (M/F) (JOB NUMBER: FVS CSM 01) - The Securities Services business of BNP Paribas is one of Europe's leading providers of custody services for securities._ - The Luxembourg branch plays a major part in its operations, offering clients high value-added services extending from custody to securities lending, fund administration,...