IT Support Specialist
il y a 3 semaines
Your Role:
- Responsible for installation and configuration of users Devices (Windows 10/11, IOS).
- In charge of User access management and profile creation
- Perform incidents resolution and follow-up, problems identification, analysis, and customer support.
- Participate in continuous improvement of the overall production environment and propose improvements where required.
- Keep a high level of technical awareness within the assigned area of responsibility.
- Participate to IT related projects.
Your profile:
- Degree in computer science.
- At least 2 to 3 years of relevant work experience in IT support Team
- Experience with Access management.
- Excellent knowledge of Systems: VMware vSphere/VSAN/ESX, Windows 10 / Office 365, Windows Server 2019/2022, Active Directory, Entra ID, Intune, Power shell and scripting languages.
- Excellent verbal and written communication skills.
- Knowledge of ITIL framework and ITSM Tools
- Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
- IT passioned, highly motivated, organized, autonomous with a critical mind and a strong desire to improve things.
- Fluency in French and English. Any other language would be considered as an additional asset.
We offer you:
The ability to acquire and develop an experience that will ensure a career in an expanding environment;
A growing company with many interesting IT projects and new technology deployments;
The opportunity to join a human sized international group and friendly environment that can give relief to your skills and satisfy your intellectual curiosity.
APCT1_LU
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