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DEEP - Account Manager - Public Institutions

Il y a 2 mois

Luxembourg, Luxembourg Post Luxembourg Temps plein

Afin de renforcer les équipes de DEEP au sein de l'équipe Enterprise Sales Department nous recherchons actuellement un(e) Account Manager - Public Institutions (m/f/n)



Vos missions
  • Assurer une relation de confiance avec le client afin de garantir sa satisfaction et l'influencer dans ses orientations et choix
  • Assurer le développement du chiffre d'affaires en détectant de nouveaux leads chez les clients (promotion de solutions complexes cross domaines, ICT et Telco)
  • Maitriser l'organisation ainsi que le circuit décisionnel de ses clients
  • Tenir à jour le CRM
  • Collaborer avec les autres services dans le but d'atteindre les objectifs de vente (budget / volume quantitatif / qualitatif) fixés par la direction commerciale
  • Participer à la définition de la politique commerciale :
  • Collaborer activement avec les différentes entités de POST Group
  • Suivre l'enregistrement des commandes et s'assurer de la transmission des commandes vers les services de « back office »
  • Contribuer activement aux appels d'offres et collaborer avec le BID Management
  • Motiver les différentes parties prenantes dans l'élaboration de réponses à des dossiers complexes
  • Se tenir disponible pour les services comptables et recouvrements afin de répondre aux éventuelles questions relatives aux relances de factures importantes impayées
  • Se tenir informé sur l'actualité et les produits POST Telecom et les technologies du secteur d'activité
  • Véhiculer une image positive de l'entreprise en participant régulièrement et activement aux séminaires, foires et événements organisés


Votre profil
  • Avoir une formation en commerce/vente
  • Avoir une expérience de 3 à 5 ans dans une fonction similaire
  • Avoir une bonne connaissance des solutions de l'entreprise ainsi que de l'organisation et du circuit décisionnel des clients
  • Connaitre le marché luxembourgeois et les nouvelles technologies
  • Être capable de générer de nouvelles opportunités business
  • Maitriser l'anglais et le français. L'allemand et le luxembourgeois constituent un atout
  • Avoir d'excellentes compétences en communication et en relation client, avec une capacité d'écoute active
  • Être capable de travailler en équipe
  • Être proactif et orienté résultats