Junior Customer Service Administrator

il y a 2 semaines


Luxembourg, Luxembourg Zurich Insurance Temps plein

Zurich is one of the world's leading insurance groups, and one of the few to operate on a global basis.

Our mission is to help our customers understand and protect themselves from risk.

With about 53,000 employees serving customers in more than 170 countries, we aspire to become the best global insurer as measured by our shareholders, customers and employees.

We help individuals, small and medium sized companies and global corporations around the world understand and protect themselves from risk by offering a wide range of insurance products, solutions and advisory services.


Junior Customer Service Administrator

Fixed-Term Contract
This role provides you with the opportunity to join ZEL's Corporate Pensions team. As a Junior Customer Service Administrator, you will service our existing European portfolio. You will have extensive interactions with brokers, customers, and internal stakeholders.

Main Responsibilities

  • Administer existing schemes within the agreed service standards (sustaining relationships with planholders, brokers and colleagues within the Zurich Group)
  • Providing support to the planholders in introducing new entities
  • Perform Anti Money Laundering (AML) checks/review in accordance with compliance and legal guidelines;
  • Communicate any agreed options or solutions to customers and brokers in an efficient, timely and professional manner;
  • Manage and maintain good working relationships with existing brokers/customers by ensuring customer/broker expectations are managed and met;
  • Responding to queries and acting as a liaison between the customer and the operational teams
  • Perform administrative and organizational tasks of the team.

Your skills and experience

  • Fluent in English and French is mandatory
  • 12 years' work experience in Customer service
  • Strong teamwork with excellent interpersonal, written and verbal communication skills
  • Computer literate, including knowledge of Microsoft Office packages (e.g. MS Word and MS Excel)
  • Good organizational and time management skills with the ability to work accurately and to deadlines
  • Constructive approach to dealing with internal and external customers
  • Problem solving and 'can do' attitude

We offer

  • Fixed term contract in our friendly and motivated team in Luxembourg
  • Fulltime position
  • International working environment
  • Compensation packages to high standard market rates
  • Entitled to 35,5 holidays per year as part of our insurance convention
  • A high standard Group health insurance & Pension plan
  • Flexible working is possible to support your work life balance
  • Career path and opportunities within Zurich Group
  • Executive Managers whose doors are always open
  • A work model based on transparency and recognition
  • Training & Development for upskilling your future experience


  • Luxembourg, Luxembourg Zurich Insurance Company Ltd. Temps plein

    Zurich is one of the world's leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk. With about 53,000 employees serving customers in more than 170 countries, we aspire to become the best global insurer as measured by our shareholders, customers and...


  • Luxembourg, Luxembourg Zurich Insurance Company Ltd. Temps plein

    Zurich is one of the world's leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk. With about 53,000 employees serving customers in more than 170 countries, we aspire to become the best global insurer as measured by our shareholders, customers and...

  • Customer Service Administrator

    il y a 2 semaines


    Luxembourg, Luxembourg Zurich Insurance Temps plein

    Job Summary- Zurich is one of the world's leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk. With about 53,000 employees serving customers in more than 170 countries, we aspire to become the best global insurer as measured by our shareholders, customers...

  • Customer Service Administrator

    il y a 2 semaines


    Luxembourg, Luxembourg Zurich Insurance Temps plein

    Zurich is one of the world's leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk.With about 53,000 employees serving customers in more than 170 countries, we aspire to become the best global insurer as measured by our shareholders, customers and...

  • Junior Administrator

    il y a 2 semaines


    Luxembourg, Luxembourg Human Innovation Partners Temps plein

    HIn Partners is currently seeking a motivated and detail-oriented Junior Administrator to join a reputable firm in Luxembourg. As a Junior Administrator, you will play a crucial role in providing administrative support to ensure the efficient operation of our organization. This is a great opportunity for someone looking to kick-start their career in the...

  • Senior Administrator

    il y a 2 semaines


    Luxembourg, Luxembourg Apex Group Temps plein

    Senior AdministratorLocation: Luxembourg city, LuxembourgDate Posted: May 11, 2023DescriptionRole summary:We are seeking a Senior Administrator, reporting to a (Senior) Manager within the client service department of Sanne, to have responsibility for the administration of a client portfolio, including the development and mentoring of the more junior team...

  • Customer Service

    il y a 2 semaines


    Luxembourg, Luxembourg Manpower Luxembourg Intérim SA Temps plein

    Manpower is recruiting for one of its clients in Luxembourg : Customer Service & Quality Administrator H/F/X Role : Manage the customer service of one mineral business to North America• Support The Supply Chain specialists to ensure deliveries are on-time• Support on all back-office §activities and admin activities for the department• Claim gatekeeper...

  • Customer Service

    il y a 1 mois


    Luxembourg, Luxembourg Manpower Luxembourg S.A. Temps plein

    Manpower is recruiting for one of its clients in Luxembourg :Customer Service & Quality Administrator H/F/XRole :Manage the customer service of one mineral business to North America Support The Supply Chain specialists to ensure deliveries are on-time Support on all back-office §activities and admin activities for the department Claim gatekeeper for the...

  • Customer Service

    il y a 2 semaines


    Luxembourg, Luxembourg Manpower Luxembourg S.A. Temps plein

    Manpower is recruiting for one of its clients in Luxembourg :Customer Service & Quality Administrator H/F/XRole :Manage the customer service of one mineral business to North America Support The Supply Chain specialists to ensure deliveries are on-time Support on all back-office §activities and admin activities for the department Claim gatekeeper for the...

  • Customer Service

    il y a 4 semaines


    Luxembourg, Luxembourg Manpower Luxembourg S.A. Temps plein

    Manpower is recruiting for one of its clients in Luxembourg :Customer Service & Quality Administrator H/F/XRole :Manage the customer service of one mineral business to North America Support The Supply Chain specialists to ensure deliveries are on-time Support on all back-office §activities and admin activities for the department Claim gatekeeper for the...

  • Junior Linux Administrator

    il y a 2 semaines


    Luxembourg, Luxembourg NRB Temps plein

    Trasys International offers IT Consulting jobs at the European Institutions and International Organizations.For our customer, an EU institution based in Luxembourg, we are searching for a Junior Linux AdministratorIf you would like to work for an EU Institution and bring your contribution to their work, then this is the right opportunity for you.You will be...

  • Client Services Administrator

    il y a 2 semaines


    Luxembourg, Luxembourg Axis Temps plein

    The Luxembourg Client Service Team is looking to recruit a Client Service Administrator to support mainly the distribution of our client's Investment Funds (MS INVF) and its other European Funds more generically. Our client is a leading global financial services firm providing a wide range of...DescriptionThe Luxembourg Client Service Team is looking to...

  • Junior Client Administrator

    il y a 2 semaines


    Luxembourg, Luxembourg TMF Group Temps plein

    Job no: 564513Work type: Full timeLocation: Luxembourg, LuxembourgCategories: Client Accounting, Client Relationship Management, Structured FinanceOffice Location: LuxembourgTMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. Our 9,100 experts and 120 offices in 85 jurisdictions...


  • Luxembourg, Luxembourg CSC (Corporation Service Company) Temps plein

    Relationship Legal AdministratorCapital Market, Luxembourg**Full time, Hybrid**Your missions: As a Relationship Legal Administrator, you play a critical role in the success of our business.Your typical day will see you working on a wide range of diverse and dynamic projects, including: Working directly with our clients and potential clients, analyzing and...

  • Senior Client Administrator

    il y a 2 semaines


    Luxembourg, Luxembourg BlackRidge Group Temps plein

    Job Information:Work Experience 45 ansIndustry Financial ServicesContact NumberCity LuxembourgCountry LuxembourgProvince LuxembourgPostal Code L1911Job PurposeThe Senior Client Administrator is responsible for the timely and correct handling of matters concerning the day-to-day administration and bookkeeping including correspondence and other communication...


  • Luxembourg, Luxembourg Blackridge Group Temps plein

    JUNIOR DATA MAINTENANCE ADMINISTRATOR:This position is accountable for providing high quality service through the management of day-to-day activity within Registrar & Transfer Agency department. The individual ensures a superior level of service is maintained at all times, shares knowledge of pending issues, promptly resolves where possible and escalates...

  • Corporate Administrator

    il y a 2 semaines


    Luxembourg, Luxembourg Austin Bright Temps plein

    Our client, an international fiduciary established in Luxembourg for over 30 years, is actively seeking a talented and motivated Corporate Administrator to join their dynamic team. The company has a solid reputation in the market and offers a professional and pleasant working environment. With spacious offices of over 400 square metres and on-site parking,...

  • Senior Client Administrator

    il y a 2 semaines


    Luxembourg, Luxembourg TMF Group Luxembourg Temps plein

    About TMF GroupTMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. Our 10,000 experts and 125 offices in 86 jurisdictions worldwide serve corporates, financial institutions, asset managers, private clients and family offices, providing the combination of accounting, tax, payroll,...

  • Corporate Administrator

    il y a 2 semaines


    Luxembourg, Luxembourg CSC (Corporation Service Company) Temps plein

    Ready to change how business gets done? _So are we. _**Corporate Administrator, Governance and Transaction ServicesStrassen, LuxembourgMonday to Friday 8-5There is limited sponsorship available for this position. Time on-site or time zone may be necessary based on business need.Some of the things you will be doing:Assistance at the incorporation of Special...


  • Luxembourg, Luxembourg BlackRidge Group Temps plein

    Job Information:Work Experience 5+ yearsSalary 0Industry Financial ServicesCity LuxembourgCountry LuxembourgProvince Luxembourg (fr)Postal Code L1116JUNIOR DATA MAINTENANCE ADMINISTRATOR:This position is accountable for providing high quality service through the management of day-to-day activity within Registrar & Transfer Agency department. The individual...