customer services

Description de l'offre d'emploiThe Senior Customer Service Representative is responsible for managing complex customer service activities while acting as a subject matter expert within the Films Customer Service organization. The role combines operational execution, customer relationship management, process ownership and continuous improvement...

Customer Services Associate - Client Review Team Fixed-term contract (6 months) The mission OneLife is a Luxembourg life insurance company specialised in cross-border financial planning solutions for wealthy clients across Europe and beyond. To support our growth, we are looking for the right candidate to join our passionate Client review team. Main...

Fixed-term contract (6 months) The mission OneLife is a Luxembourg life insurance company specialised in cross-border financial planning solutions for wealthy clients across Europe and beyond. To support our growth, we are looking for the right candidate to join our passionate Client review team. Main objectives of the role · Investigate the contracts...

About the Role: For our Global Headquarters in Luxembourg, we are looking for a Customer Service Specialist to join our Africa Levante team for a 12-month fixed-term contract, supporting customers across the Region and contributing to continuity in their operations and the correct service level. In this role, you will act as an important point of contact...

Première banque coopérative au Luxembourg, la Banque Raiffeisen a su évoluer au fil des années de manière constante et autonome tout en gardant à l'esprit les valeurs fondamentales qui la caractérisent. Forte de son ancrage local et de la parfaite connaissance de son périmètre d'action, la Banque Raiffeisen est une banque universelle indépendante,...

Première banque coopérative au Luxembourg, la Banque Raiffeisen a su évoluer au fil des années de manière constante et autonome tout en gardant à l'esprit les valeurs fondamentales qui la caractérisent. Forte de son ancrage local et de la parfaite connaissance de son périmètre d'action, la Banque Raiffeisen est une banque universelle indépendante,...

Your future teamJoin a multidisciplinary team working at the intersection of business, design and technology. We help clients transform how they engage with their customers, from defining strategic priorities and redesigning business processes to implementing innovative, technology-enabled solutions. As a senior member of the team, you will take ownership...

Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a...

Your future team  Your future team is a multidisciplinary group of consultants who sit at the intersection of business, design and technology. We work with clients across industries to transform how they engage with their customers – from defining the strategy to designing new processes and implementing the supporting technology. You’ll collaborate...

Job DescriptionWe are seeking a highly analytical, tech-savvy Digital Transformation & Process Optimization Specialist to join our Customer Quality team. In this role, you will bridge the gap between technical engineering, process design, and next-generation technology.You will analyze our end-to-end customer complaint and claim resolution processes,...

About Utmost International Utmost International is a leading provider of insurance-based wealth solutions operating across the UK, Europe, Latin America, Asia, and the Middle East. Its solutions are largely based on unit-linked insurance policies, serving the needs of affluent, high net worth (HNW), and ultra-high net worth (UHNW) individuals.   About...

Do you enjoy administration, working with numbers and providing great service? As a Service Administrator at Scania, you play an important administrative role within our Service organisation. You make sure workshop jobs are correctly completed from an administrative perspective and that customer invoices are prepared and processed accurately and on...

Acteur majeur dans les secteurs télécoms, postaux et financiers, le groupe POST Luxembourg est un pilier incontournable de l'économie luxembourgeoise. L’entreprise propose, à travers son métier POST Finance, des services de paiement via des comptes courants, transferts d’argent et cartes bancaires à une large clientèle de particuliers,...

About Utmost International Utmost International is a leading provider of insurance-based wealth solutions operating across the UK, Europe, Latin America, Asia, and the Middle East. Its solutions are largely based on unit-linked insurance policies, serving the needs of affluent, high net worth (HNW), and ultra-high net worth (UHNW) individuals.   About...

About Our Company “We partner with Europe to empower and enhance a sustainable energy market”. Located in Luxembourg, we are a service company that hosts Europe's single leading trading platform(e-CAT) for cross-border transmission capacity. On behalf of TSOs, we auction the available long and short-term transmission capacity rights on all internal EU...

ABOUT USFlibco is a digital company, focusing on providing a state-of-the-art mobility service in Airport transportation. We're actively leveraging business intelligence methodologies to constantly improve customer satisfaction by dynamically enhancing our business processes, identifying new opportunities and service areas, as well as increasing our level of...

Laboratoires Réunis can look back on many years of experience in laboratory medicine, dating back to 1959. As an accredited Luxembourg company, we cover almost the entire range of laboratory diagnostics in clinical analytics. We are a preferred international partner for special investigations in genetics, genomics and molecular diagnostics of infectious...

Job Description We are seeking a highly analytical, tech-savvy Digital Transformation & Process Optimization Specialist to join our Customer Quality team. In this role, you will bridge the gap between technical engineering, process design, and next-generation technology. You will analyze our end-to-end customer complaint and claim resolution processes,...

Your future team Join our dynamic IT Operations team as the end‑to‑end owner of a key digital service. You’ll be right at the heart of the action, working closely with business users, expert support teams, infrastructure specialists and project squads. You are the go‑to person for your service and play a crucial role in its stability,...

ABOUT US Flibco is a digital company, focusing on providing a state-of-the-art mobility service in Airport transportation. We're actively leveraging business intelligence methodologies to constantly improve customer satisfaction by dynamically enhancing our business processes, identifying new opportunities and service areas, as well as increasing our level...