customer services

Kickstart your career in our Customer Service department. Are you eager to get hands-on experience at an unconventional digital bank in the heart of Luxembourg? This is your chance.As a trainee in the Customer Service department, you will support the Customer Service Operations team and get involved in a variety of activities that will help you develop a...

As a Customer Service & Complaints Officer, you play a key role in delivering an excellent customer experience across the customer journey. You support daily credit card back-office operations, handle customer requests and complaints, and engage with customers across various communication channels . Working closely with different teams, you contribute to...

Ready to kickstart your career in digital banking? As a Customer Service trainee, you'll work on real customer cases from day one. You'll learn how a modern European bank operates behind the scenes, gain hands-on experience across different areas of customer service and develop practical skills that will support your future career.This is a full-time...

Agent Customer Service Center CDD (12 mois) (m/f/n) Département : Sales Luxembourg| Lieu : Esch-sur-Alzette | Contrat : CDD – 12 mois | Demande N°20161 Vos missions Vous garantissez une expérience client positive et un service de qualité sur l'ensemble des canaux de communication disponibles (téléphone, e-mail, Face à Face,) Vous...

Fondée en 1856, la Banque Internationale à Luxembourg (BIL) est la plus ancienne banque universelle du Grand-Duché. Depuis sa création, elle joue un rôle actif dans les principales phases du développement de l'économie luxembourgeoise. Elle exerce aujourd'hui les métiers de banque de détail, banque privée et banque des entreprises et participe aux...

JOB DESCRIPTION WHO WE ARE Founded in 1937, the Ampacet Corporation is a global leader in delivering innovative and high performance masterbatch solutions that enhance plastic products across industries such as packaging, healthcare, transportation, durable goods, electrical and electronics. Ampacet also manufactures a proprietary line of innovative...

BIL est un acteur majeur du marché financier luxembourgeois. Fondée en 1856 en tant que première banque du pays, BIL a largement contribué au développement du paysage économique et social du Luxembourg. Aujourd’hui, BIL opère dans les domaines de la banque digitale, de la gestion de patrimoine et du financement des entreprises, accompagnant des...

At the heart of AWS marketing initiatives are customer stories—powerful endorsements from globally recognized brands demonstrating leadership in AI and cloud innovation. As Customer References Manager, you will be the strategic architect identifying and vetting the customers whose stories will create "wow" moments for our audiences. This role requires...

Job descriptionFor more than 20 years, Global Jet Luxembourg, leading European company in aircraft management, is focused on providing a high quality of service to an exceptional clientele. To meet the needs of our constantly growing company, we are looking for an Maintenance Customer Support in order to join our Technical department.AOG and Unscheduled...

Turn Your Language Skills into a Global Career Are you ready to use your talent for languages to build a career with international impact? Join some of the world's most innovative companies in Portugal, Greece, Malta, and Bulgaria as a Customer Support Specialist and become part of projects shaping the future of customer experience. We're hiring fluent...

Turn Your Language Skills into a Global Career Are you ready to use your talent for languages to build a career with international impact? Join some of the world's most innovative companies in Portugal, Greece, Malta, and Bulgaria as a Customer Support Specialist and become part of projects shaping the future of customer experience. We're hiring fluent...

On site   Full time       Your future team    Your future team is a multidisciplinary group of consultants who sit at the intersection of business, design and technology. We work with clients across industries to transform how they engage with their customers – from defining the strategy to designing new processes and implementing the supporting...

Company DescriptionBroadcasting Center Europe (BCE) is a European leader in media services, system integration and softwaredevelopment in the areas of television, radio, production and postproduction, telecommunication and IT. With its extensive experience on the media market, our team provides high-quality services and will always findthe solution that...

About the Role: For our Ferrero HQ in Luxembourg we are currently seeking a FTL Senior Customs Manager within the Finance organization, responsible for leading and governing all customs compliance activities belonging to Ferrero Trading Lux, which is the biggest company within the Ferrero Group performing all kind of customs activities (i.e. import, export,...

Line of ServiceAdvisoryIndustry/SectorNot ApplicableSpecialismAdvisory - People and OrganisationManagement LevelIntern/TraineeJob Description & SummaryMeet your future teamYou will join PwC Luxembourg’s Government and Public Sector Advisory team, working closely with strategy consultants specialised in customs, trade policy, and international governance....

Job DescriptionWe are seeking a highly analytical, tech-savvy Digital Transformation & Process Optimization Specialist to join our Customer Quality team. In this role, you will bridge the gap between technical engineering, process design, and next-generation technology.You will analyze our end-to-end customer complaint and claim resolution processes,...

Customer Support Specialist Multilingual (Greece) Location: Greece (Athens, Thessaloniki, and other locations depending on the project)Contract Type: Full-time, PermanentWork Model: On-site and remote options (remote roles require relocation within Greece) Languages Required:Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese |...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Patient Onboarding Agent (Customer Support) based in Luxembourg. This is a remote customer support opportunity focused on guiding patients through a seamless onboarding journey for at-home sleep testing and oral appliance...

Professional who works to grow a business and extend its reach in order to increase revenue. We are looking for an enthusiastic and proactive Customer Success Manager to join our team, based in the UK or Luxembourg. In this role, you will build and manage your own client portfolio, support long-term customer satisfaction, and help our customers get the best...

Are you ready for your next career step under the Portuguese sun? Were hiring motivated individuals with strong communication skills to join our on-site customer service team in Lisbon. In this role, you will support customers and help deliver high-quality service in a dynamic and international environment. Your Responsibilities Assist customers via...