Emplois de customer service manager – Luxembourg

As a Customer Service & Complaints Officer, you play a key role in delivering an excellent customer experience across the customer journey. You support daily credit card back-office operations, handle customer requests and complaints, and engage with customers across various communication channels . Working closely with different teams, you contribute to...

About the Role:   For our Global Headquarters, we are looking for a Customer Service Specialist Intern who will report professionally to the Customer Service Manager of Region North Africa, Levant, CEWA & French Islands.Main Responsibilities:   Thanks to your support, customers will experience continuity in their operations and the correct service level....

About the Role:   For our Global Headquarters, we are looking for a Customer Service Specialist Intern who will report professionally to the Customer Service Travel Market Manager. Travel Market serves global and regional travel retail and duty-free operators across airports, border shops, cruise lines and airlines, bringing our brands to travellers...

Company DescriptionAs a Luxembourg-based bank since 1979, together with the global presence of Bank of China Group, Bank of China Luxembourg has been successfully operating and continually developing its business over the years, and has contributed to the local and worldwide economic and social development. With more than 45 years of expertise and experience...

Why Saltgate? ​Colleague or client, we invest in the best. As an independent and exclusive employer, we’re a people-first business that truly prioritises our people above short-term profits. ​We launched in 2007 to focus on investing in long-term relationships so we can deliver the best service to our blue-chip clients. At Saltgate, you’ll get...

ABOUT US: As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions. With a deep understanding of what it takes to succeed in...

Dans le cadre de ses projets IT, notre client recherche un Chef de Projet IT expérimenté, disposant d'un solide background technique et d'une bonne maîtrise des processus ITSM, notamment ITIL, Change Management et CMDB. Le consultant sera responsable du pilotage du delivery, de la coordination des équipes techniques et du respect des engagements en...

Missions principales En tant que Test Manager Opérationnel.le, vous êtes le garant de la qualité des livrables sur vos projets. Vous intervenez de manière transverse dans un environnement agile, en collaboration étroite avec toutes les parties prenantes impliquées. Ce rôle clé, à fort impact, combine pilotage, coordination et expertise...

Your future team    We are currently looking for a project management assistant to join our Operate Services within the Consulting department.  You will support our consulting teams by anticipating and dealing with their requirements and ensuring that our clients and business priorities are achieved.     The advantages of joining us   Global impact,...

About SynechronSynechron is a global digital transformation consulting firm partnering with leading financial institutions to accelerate their business and technology transformation.We combine deep Financial Services expertise with capabilities across technology, digital, data and AI to help our clients design, build and deliver complex transformation...

Dans le cadre de projets d'évolution et de sécurisation du système d'information, notre client recherche un Chef de Projet IT senior spécialisé en IAM, responsable du pilotage et du delivery de projets liés à la gestion des identités et des accès. Il assurera la coordination des équipes techniques et des différents interlocuteurs, sans intervenir...

Un profil de consultant Program Manager IT - Architecture ayant pour responsabilité le pilotage d'un portefeuille de projets portés par l'unité d'architecture d'entreprise. Missions principales Pilotage de programmes: Piloter un programme de projets IT selon la méthodologie et les outils en vigueur. Définir et maintenir la roadmap consolidée...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Retention Supervisor based in Luxembourg. Are you an experienced customer retention leader passionate about building high-performing teams and driving measurable business growth? This opportunity allows you to lead and...

About the Role: For our Global Headquarters in Luxembourg, we are looking for a Customer Service Specialist to join our Africa Levante team for a 12-month fixed-term contract, supporting customers across the Region and contributing to continuity in their operations and the correct service level. In this role, you will act as an important point of contact...

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.​ Join EY and help to build a better working world. The opportunity As an experienced IFRS specialist within the EY Luxembourg IFRS Desk & FAAS Technical Accounting...

Description de l'offre d'emploiThe Senior Customer Service Representative is responsible for managing complex customer service activities while acting as a subject matter expert within the Films Customer Service organization. The role combines operational execution, customer relationship management, process ownership and continuous improvement...

German-Speaking Digital Customer Engineer – Cloud Sales Location: Barcelona, Spain Work Model: Hybrid / Remote within Spain Employment Type: Full-time Total Compensation Package: €48,656 gross/year Relocation Support: Flight and accommodation provided About the Role We are seeking a German-speaking Digital Customer Engineer to support Cloud sales...

Dive in and get hands-on experience in the world of finance, payments and credit, working for an unconventional digital bank in the heart of Luxembourg. As an IT Service Management Trainee, you'll support colleagues across the bank, learn how modern IT services are delivered, and gain valuable experience alongside experienced IT professionals.This...

Description About Citco: The Citco Banks offer our clients the ability to transact, place cash on deposit and access foreign exchange markets and loan facilities. Operating from multiple locations globally, we provide custody and depositary services and credit facilities, with our solutions fully integrated with our fund administration and corporate and...

DescriptionAbout CitcoCitco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $3 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs. For more information about Citco, please...