Signaler cette offre

ServiceNOW Consultant

Il y a 2 mois

Luxembourg, Ville de Luxembourg MEERAB GROUP Temps plein

Tasks:

  • ServiceNow (SNow) CMDB customisation
  • Design of enterprise-scale CMDB data models aligned with CSDM 5.0
  • Discovery workshops to capture architecture building blocks and relationships
  • Customisation of ServiceNow foundation classes and CI models
  • Integration of ITOM, ITSM, CSM, and SPM data structures
  • Documentation of architectural decisions, constraints, and data models
  • Definition of phased approaches for managing reusable building blocks across business applications
  • Deployment across structured ServiceNow environments (DEV/TEST/PROD)
  • Integration of data and processes between ServiceNow and DevSecOps processes
  • Integration with DevSecOps platforms, and in particular CI/CD pipelines (cloud and on-premises)
  • Design and implementation of ingestion pipelines from DevSecOps platforms into ServiceNow CMDB
  • Mapping of infrastructure and application resources across domains
  • Design of integration flows and data models
  • Evaluation and implementation of integration mechanisms including:
  • APIs (scripted REST APIs, CMDB APIs)
  • Import Sets and Transform Maps
  • Event-driven ingestion mechanisms
  • Monitoring, logging, and error-handling strategies for data pipelines
  • Integration with CI/CD pipelines in cloud and on-prem environments

Mandatory Requirements:

  • Strong expertise in ServiceNow CMDB customization
  • Deep understanding of CMDB modelling and CSDM 5.0
  • Proven experience integrating ServiceNow with DevSecOps pipelines and CI/CD processes
  • Experience with cloud DevSecOps platforms (AWS, Azure, or sovereign cloud environments)
  • Knowledge of Infrastructure-as-Code approaches, including:
  • AWS CloudFormation and equivalents
  • Event-driven automation (e.g., Lambda-style functions, event bridges)
  • Experience with on-prem DevSecOps tooling (e.g., Ansible, Puppet, Docker, Python, shell scripting)
  • Strong background in enterprise system integration and API design

Additional Desirable:

  • Experience with large-scale DevSecOps environments across cloud and on-prem infrastructure
  • Familiarity with CI/CD pipeline design and implementation
  • Understanding of enterprise configuration management and asset discovery tools
  • Awareness of tooling such as ITOM discovery platforms and third-party CMDB enrichment sources