Welcome Desk Agent

il y a 7 jours

Luxembourg KPMG Temps plein

**Find your purpose at KPMG Luxembourg**

Join a team of diverse and dedicated problem solvers, connected by a common cause: to turn insight into opportunity for clients and communities around the world. If you are eager to learn, are interested in growing rapidly and strive to make an impact in a diverse environment, you're in the right place at the right time.

Learn more about Careers at KPMG Luxembourg

**What you will be working on**

Be the first smile. Be the go-to person. Be part of something bigger.

If you enjoy helping people, staying organized, and being at the heart of daily office life, this role is for you.

**Your Role: Why You Matter**

As a Welcome Desk Agent, you are the face of KPMG Luxembourg. You make sure employees feel welcomed, supported and guided — every single day.

You’re not “just” at a desk.
You’re the first contact, the problem solver, and the connector between people and services.

Welcome & Support
- Greet and welcome KPMG staff with a professional and friendly attitude
- Be the first point of contact for Facilities-related questions and requests
- Make sure everyone feels supported and informed

Facilities Helpdesk
- Manage and follow up on requests via the ticketing system
- Coordinate and track staff requests from start to finish
- Ensure smooth communication between teams and service providers

Admin & Organization
- Handle basic administrative tasks (filing, reporting, follow-ups)
- Keep information structured, clear and up to date

Presentations & Onboarding
- Support staff onboarding and welcome sessions
- Help prepare and deliver Facilities-related presentations
- Contribute to a positive first-day experience for new joiners
- (Other activities may be added depending on business needs — variety guaranteed)

**What We’re Looking For**

You might be a great fit if you:

- Have an A-level (or equivalent) in Administration, HR, Communication or a related field
- Bring at least 1 year of experience in a similar role
- Are naturally people-oriented and service-minded
- Communicate clearly, confidently and professionally
- Stay calm, organized and solution-focused — even when things get busy
- Have experience with concierge or facilities services
- Speak English and French fluently
German and Luxembourgish are a big plus

**What you will get**

We offer more than just a job. With our flexible work model, you can work, rest and recharge. Our competitive compensation packages, paid time off, recognition bonuses and dedicated programs for personal development and well-being help to keep you refreshed and motivated.

We will accompany you on a journey of professional growth, offering an expansive spectrum of prospects to elevate your career in Luxembourg, an emerging financial center. Feel a sense of belonging by enjoying year-round celebrations and engaging events that bring us all together.

Join our next generation

**#FindYourPurposeAtKPMG #TeamBlue**

KPMG is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. Our recruiting decisions are based on your experience and skills.

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