Welcome Desk Agent
il y a 2 semaines
Find your purpose at KPMG Luxembourg
Join a team of diverse and dedicated problem solvers, connected by a common cause: to turn insight into opportunity for clients and communities around the world. If you are eager to learn, are interested in growing rapidly and strive to make an impact in a diverse environment, you're in the right place at the right time.
Learn more about Careers at KPMG Luxembourg
What you will be working on
Be the first smile. Be the go-to person. Be part of something bigger.
If you enjoy helping people, staying organized, and being at the heart of daily office life, this role is for you.
Your Role: Why You Matter
As a Welcome Desk Agent, you are the face of KPMG Luxembourg. You make sure employees feel welcomed, supported and guided — every single day.
You're not "just" at a desk.
You're the first contact, the problem solver, and the connector between people and services.
Welcome & Support
- Greet and welcome KPMG staff with a professional and friendly attitude
- Be the first point of contact for Facilities-related questions and requests
- Make sure everyone feels supported and informed
Facilities Helpdesk
- Manage and follow up on requests via the ticketing system
- Coordinate and track staff requests from start to finish
- Ensure smooth communication between teams and service providers
Admin & Organization
- Handle basic administrative tasks (filing, reporting, follow-ups)
- Keep information structured, clear and up to date
Presentations & Onboarding
- Support staff onboarding and welcome sessions
- Help prepare and deliver Facilities-related presentations
- Contribute to a positive first-day experience for new joiners
- (Other activities may be added depending on business needs — variety guaranteed)
What We're Looking For
You might be a great fit if you:
- Have an A-level (or equivalent) in Administration, HR, Communication or a related field
- Bring at least 1 year of experience in a similar role
- Are naturally people-oriented and service-minded
- Communicate clearly, confidently and professionally
- Stay calm, organized and solution-focused — even when things get busy
- Have experience with concierge or facilities services
- Speak English and French fluently
German and Luxembourgish are a big plus
What you will get
We offer more than just a job. With our flexible work model, you can work, rest and recharge. Our competitive compensation packages, paid time off, recognition bonuses and dedicated programs for personal development and well-being help to keep you refreshed and motivated.
We will accompany you on a journey of professional growth, offering an expansive spectrum of prospects to elevate your career in Luxembourg, an emerging financial center. Feel a sense of belonging by enjoying year-round celebrations and engaging events that bring us all together.
Join our next generation
Apply now to start your recruitment journey at KPMG Luxembourg
#FindYourPurposeAtKPMG #TeamBlue
By submitting your resume and application information, you authorize KPMG to transmit and store your information in the KPMG recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
KPMG is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. Our recruiting decisions are based on your experience and skills.
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