Head of Payments, Markets

**The Company**

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary: Hiring a senior payment professional to fulfill our Head of Payments Markets and Partnerships lead for Luxembourg. Ideally you should have an excellent knowledge of European payment methods, schemes, regulation, and emerging technologies. You will play a key role in our Luxembourg Bank management team with responsibility for managing the payment processing partnerships and ecosystem engagement for European bank payment processing. You will be directly responsible for managing external payment partnerships relationships including major bank partners and payment schemes, and key PayPal internal as well as external stakeholders in payments ecosystem. You will also be accountable for ensuring our payment processing is optimized against key performance indicators.

**Job Description**:
The Payment Markets & Partnerships team is responsible for the management, development and optimization of PayPal's core payment systems and payment partners across PayPal Inc. You will be responsible for looking after PayPal's payment capabilities and partnerships in Europe optimizing around the KPI's of performance, cost and revenue enablement. You will span PayPal’s payment processing across SEPA markets and expanding PayPal’s capabilities in these markets. Responsibilities will include managing relationships and contracts with our payment partners (for example, key bank partner relationships) managing scheme relationships (for example European Payments Council), liaising, and supporting internal stakeholders (Product management, Compliance Legal, Government Relations, etc.) and managing payments innovation and regulatory change pertaining to European markets. This requires excellent communication and influencing skills, operating at senior level both within PayPal and representing PayPal’s business externally. It also requires a deep working knowledge of European payments and ability to influence, interpret and decipher market opportunities for PayPal core payment processing capabilities. You will be based in Luxembourg reporting to the Head of Markets and Partners with Payments for Europe and UK.

**Primary Job Responsibilities**:

- Commercial and relationship management of a portfolio of European payment relationships and be the first point of contact for PayPal
- Negotiate contracts and manage commercial relationships with service providers and payments partner
- Drive payments partnerships that optimize our KPI's of processing costs, authorization rate & revenue enablement and find new opportunities
- Analysis and optimization of our payment solutions and make recommendations to improve transaction approval success rates
- Develop senior and strong relationships with internal and external stakeholders (payment ecosystem