Head of Payment Technology Oversight

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay - a company you can be proud to be with.

**Head of Payment Technology Oversight**

**The Company**

We connect people and build communities to create economic opportunity for all. eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses, and organizations of all sizes.

eBay’s strategic vision is to become the best global marketplace for buyers and sellers through a tech-led reimagination of the company. Looking for a purpose-driven company that puts the customer at the heart of everything? A culture that encourages people to think big and be curious, to act with urgency and integrity and to be fearlessly inclusive? That’s who we are. If this sounds compelling, join eBay

**The role**

The Global Payments Entity Management team is responsible for ensuring the smooth and compliant running of our payment entities around the world. We are looking for an outstanding Technology Leader to join the team and ensure we meet our technology-related obligations.

This leader will focus on ensuring our technology is operates in line with the various laws and regulations to ensure a compliant and smooth service. They will support the global payment technology team to develop and maintain payment systems to that end. The leader will have a strong IT Risk Management background and take on a multifaceted and fast paced role with frequent interaction with Technology Payment leaders and directly with regulators. The role reports to the Senior Director, Global Payment Entity Management.

**Key Responsibilities**:

- Lead Technology and Information Security Oversight governance and operations of eBay Payments Entities
- Ensure that Technology and Information Security policies and procedures adequately address regional regulatory and risk requirements
- Be the main point of contact for financial regulators for all IT related matters
- Maintain and report key relevant metrics to measure the efficiency and effectiveness of technology controls
- Lead, coordinate and deliver on key business projects and initiatives as domain specialist for the second line of defense
- Participate in payment backend systems development lifecycle to ensure technical alignment with local EU/UK requirements
- Provide guidance and support to the global payment technology team
- Monitor changes to payment backend systems and anticipate any issues that may arise from significant modifications of the system landscape from an entity standpoint
- Lead and supervise Technology and Information Security risks in partnership with the risk and compliance functions
- Maintain regional technology and security risk management framework accurately documented and updated. Re-evaluate effectiveness of the risk management framework after major changes
- Be responsible for known technology issues and supervise remediation progress
- Participate in development, review and test of Business Continuity Plans and Disaster Recovery Plans.
- Key point of contacts for IT audits (internal and external) and regulatory inspections (IT related)

**Key Requirements**:

- Bachelor's degree in computer science or technology
- 10-12+ years of experience, in Information Technology, Information Security, Enterprise Risk Management or Technology Advisory
- Significant experience dealing with regulations and talking to financial regulators FCA, CSSF, MAS, AUSTRAC
- Demonstrable Experience in developing or deploying large scale systems
- Significant knowledge of payment processes and strong discernment
- Strong analytical and problem-solving skills to identify process improvement opportunities and potential solutions to operational issues
- Experience in risk management methodologies, control frameworks and industry standards (e.g., ISO, COBIT, NIST, ITIL, ENISA, PCI). Holding relevant professional certification (e.g., CISSP, CISM, CISA, ISO27001 LA LI, PCI...) is a plus.
- Strong oral and written communication skills to communicate technology and information security-related concepts to technical and non
- technical audiences
- Proven project management skills with the ability to implement and deliver projects in a timely manner; ability to effectively prioritize in this highly dynamic environment
- Proactive, results-oriented, customer-focused management style which promotes open communication and collaborative problem resolution; ability to establish strong partnerships and relationships
- International experience over multi-functional matrix team structures

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