Client Relationship Manager: Grow Your Career
il y a 1 semaine
Are you ready to join a dynamic and forward-thinking financial services team? We are currently seeking an experienced CRM Specialist to contribute to the growth and success of a prominent company in Luxembourg. As a dedicated recruiter, you will collaborate with this organization to identify the perfect fit for their CRM department.
**Mission**:
As a CRM Specialist, you will play a crucial role in ensuring adherence to regulations, administrative procedures, and operational standards. Your responsibilities will include achieving production objectives, meeting productivity targets, and actively contributing to debt recovery. In this role, you will provide guidance and mentorship to junior staff members and maintain open communication with internal teams, clients, and external partners.
**Customer Relationship Excellence**:
Your meticulous organizational skills will directly impact client satisfaction across all service areas. You'll demonstrate a deep understanding of client expectations, needs, and business purposes while preparing and presenting service offers. Additionally, your role involves coordinating company incorporation, managing interactions with third parties, updating client databases, and overseeing legal aspects of companies.
**Key Qualifications**:
- Fluency in English and French is mandatory, with proficiency in additional languages considered an asset.
- Strong knowledge of accounting, tax, and legal principles applicable in Luxembourg, along with anti-money laundering and terrorism financing rules.
- A degree in business administration, management, economics, accounting, corporate/commercial law, or a related field.
- Proven experience of at least two years in financial services, accounting, tax, or a trust environment, ideally in a similar CRM-focused role.
**Why join them**:
Our client is a leading player in the financial services industry, renowned for their commitment to excellence and innovation.
As a potential member of their team, you'll have access to a collaborative environment that encourages growth, continuous learning, and professional development. With a competitive salary up to €53,000 annually as well as numerous extra-advantages (Meal Vouchers, Pension Plan, Bonus,...), you'll be rewarded for your expertise and dedication.
Moreover, the company offers an excellent work-life balance with flexible working hours and an impressive 33 days of holiday.
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