Infrastructure Support and Workstation Specialist
il y a 2 semaines
A career at _Lombard Odier_ means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF_
- 300 billion and operating from over 25 offices across 4 continents._
- With a history spanning over 225 years, _Lombard Odier_ is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide_
- advanced banking technology to other financial institutions._
- “Rethink Everything” is our philosophy_ - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients._
As member of the Workstation Specialist Team, your main objective is to troubleshoot and resolve issues escalated by the Service Desk.
YOUR ROLE- Analyze and resolve Infrastructure related Incidents, escalated by Service Desk,- Includes: Workstation, Telephony, Mailing, Mobility & Printing related incidents,- Calling end-users for Incident Troubleshooting,- Close interaction with Service Desk and level 3 services facilitating the resolution or dispatching of Incidents,- Coordinate with different IT Departments (packaging, security, system, network, etc.)- Workstations and logs monitoring through Nexthink, Splunk, Event Viewer, etc- Create procedures for improving the troubleshooting process.
YOUR PROFILE- Bachelor's degree in IT or equivalent experience- Minimum 2 years’ experience in Level 2 Support- Good command of Windows 10, Office 365/2019, Active Directory, Exchange environment, Citrix- Good command of mobility solutions MDM / AirWatch, Microsoft Teams, Kurmi, Cisco Jabber,- Good knowledge in scripting (PowerShell, VBScript, Splunk, Nexthink, general deployment & packaging concepts (SCCM, App-V)- You are proactive, able to work quickly and having good technical investigation skills. Autonomous, organized, with a sense of priorities and a strong team spirit. Good stress management- Fluency in written and spoken French and English
- Our Maison’s DNA_ is defined by five core values. _Excellence_ drives us to be the best at what we do, while _Innovation_ fuels our progress. _Respect_ underpins every interaction, and _Integrity_ shapes our actions. Together, we are _One Team_, united in serving our clients with unwavering dedication._
-
IT Support Specialist
il y a 2 semaines
Luxembourg, Luxembourg Ancorius Temps pleinJob SummaryAs an IT Support Specialist at Ancorius, you will be the first point of contact for IT support within the company and for customers using our IT platforms. Working in a fully cloud-based environment (Office 365, Azure, Odoo, and mainstream Luxembourg fiduciary applications such as BOB, Camele'on, and others), you will ensure that employees and...
-
Onsite Technician 1st
il y a 2 semaines
Luxembourg EVERIENCE Temps plein**Company Description** Our mission at **Everience**is to unleash the potential of digital technology to enable companies to focus on their value chain and increase their productivity and competitiveness. We provide a tailor-made response to the needs of our customers to help them build an efficient working environment, adapted to the needs of users by...
-
Process and Quality Specialist
il y a 6 heures
Luxembourg UBS Temps pleinLuxembourg - Business management, administration and support - Global Wealth Management **Job Reference #** - 288290BR **City** - Luxembourg **Job Type** - Full Time **Your role** - Are you an expert in banking processes and tools? Do you like to educate others, encouraging high quality standards? Do you want help us manage, preserve and grow the wealth...
-
Mobile Support
il y a 1 semaine
Luxembourg CTG Temps plein**_CTG IT Solutions is an IT Services Company dedicated to European Institutions. We are currently hiring Mobile Support to join a prestigious European Institution in Luxembourg._** **Your Missions** - You configure and recover **IT equipment** (hardware) for users (including replacing damaged or obsolete equipment). - You install, configure, supervise and...
-
Support Specialist
il y a 4 jours
Luxembourg, Luxembourg Cronos Europa Temps pleinWe are currently looking for a "Dissemination IT Systems Integration, Operations & Support Specialist" to strengthen the Cronos Europa team.Knowledge & SkillsProvide technical consultancy and operational supportMonitor, analyse and interpret system logs (preferably with AWS CloudWatch or Dynatrace) and produce reports/statistics using BI tools (e.g PIWIK,...
-
Tech Support Specialist
il y a 2 semaines
Luxembourg Artec Group Temps pleinArtec 3D is the creator of professional 3D scanners and software used by some of the world’s top-tier companies: Apple, Tesla, Google, NASA, Nike, Toyota, and others. We are looking for a support specialist for our team in Luxembourg or Montenegro. If you love communicating and have the necessary skills to help people and create small technical miracles -...
-
Ekxel - Antivirus Mcafee Specialist
il y a 2 semaines
Luxembourg EKXEL IT Services & Financial Engineering Temps pleinAre you looking for a challenging opportunity and want to take advantage of a great job to give new inpulse to your career? This offer is for you. In order to support one of our clients, **a large and famous European Public Institution in Luxembourg**, we are looking for a **McAfee specialist**. **EKXEL IT Services, is a European leader in IT engineering**,...
-
Mcafee Specialist
il y a 7 jours
Luxembourg Sogeti Temps pleinSOGETI is looking for a **McAfee specialist** to join our company. As part of the Infrastructure department composed of smart & dedicated people like yourself who make an impact with both internal and client stakeholders, you will be involved in some of Luxembourg’s most innovative projects, in a European Institution. At SOGETI, consultants can work with a...
-
Governance, Co-sec and Accounting Specialist
il y a 6 heures
Luxembourg PER, Private Equity Recruitment Temps pleinGovernance, Co-Sec and Accounting Specialist, Global Investment Fund, Luxembourg **About our client** Our client, a global investment manager with a diverse portfolio is looking to hire a Governance, Co-Sec and Accounting Specialist into their Luxembourg office on an initial 12-month contact. The fund has a unique global portfolio which features a number...
-
Fleet Support Specialist
il y a 2 semaines
Luxembourg Salonkee Temps plein**About Salonkee** Salonkee is a fast-growing SaaS company transforming the beauty industry across Europe. We believe in efficiency, clarity, and people-first processes - and that includes how we manage our fleet. We’re looking for a **Fleet Support Specialist** who can bring structure, diplomacy, and strategy to our car management operations. You’ll...