Sr Process Improvement Mgr, Last Mile Gfp Europe

Prior experience in business development, procurement, or product management
- Experience with end to end negotiations
- Experience managing vendors/suppliers
- Experience overseeing roadmap strategy and definition
- Experience working on negotiations with senior executives and managing strategic partner relationships
- Ability to articulate and communicate in precise data-driven manner with senior leaders and executives.

The Last Mile team within Amazon Logistics is looking for an experienced Business Developer to drive partnerships supporting Amazon's logistics capabilities in Europe. At Amazon, we're working to be the most customer-centric company on earth. One experience that we’re constantly improving is how we fulfil and deliver orders right to the customer's doorstep. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class delivery experiences through the introduction of pioneering new products and services in the Last Mile Delivery space. This is a great opportunity to play a key role in the rapidly growing Amazon Logistics organization. The Last Mile initiative is a highly visible program (internally and with our customers). Come join our team and help us make history

In this role you will own the roadmap, performance management, development of key capabilities, negotiations and relationships for fleet management partnerships in Europe for a key Supply chain efficiency enabling program, aimed at lowering our cost to delivery and therefore, drive down costs overall for Amazon in the Last Mile space. You will own negotiating key process setup and consistent improvements, performance management of associated services that Amazon operations and delivery companies use to manage the Last Mile fleet. You will define requirements, identify and develop solutions leveraging both internal and external capabilities. With external solutions, you will develop the negotiating strategy for the products or services and own the negotiations end-to-end.

To be successful you must be able to dig into seemingly complex business problems, challenge the status quo as needed, by bringing both innate curiosity, a natural inclination to invent and simplify, and a data-driven ability to influence other leaders.

Key job responsibilities
- Start with the customer: Understand not just internal teams’ needs, but also Amazon's Delivery Associates and Delivery Service Partners
- Identify keep problem areas and opportunities and prioritize this with external suppliers.
- Develop the roadmap and prioritize products, services and projects.
- Solve problems with solutions that can be scaled.
- Lead the negotiation and procurement of fleet management services.
- Communicate effectively so all stakeholders understand the direction and vision and are aligned.
- Manage backlogs in partnership with the fleet operations and technology teams
- Proactively engage with all areas of the organization to identify inter-dependencies, mutually beneficial goals, and influencing leadership.
- Set up scalable and reliable ways to measure success and mechanisms to detect issues before they become risks.

A day in the life
You will prioritize immediate focus areas and work towards long term improvement goals with the external supplier(s), creating a roadmap and achieving key results to enable Amazon to scale its Last Mile fleet across Europe.

About the team
We love having fun while working hard

Luxembourg, LUX
- MBA
- Strong customer focus
- A record of accomplishment in delivering results in a scrappy, fast-paced environment
- A history of teamwork and willingness to roll up one’s sleeves to get the job done.
- Fluency in one or more European languages will be a plus