Launch & Improvement Mgr, Last Mile Gfp Eu, Last

5+ years of experience in business development, procurement, or product management
- Experience managing vendors/suppliers
- Experience overseeing roadmap strategy and definition
- Comfortable working across functions and ability to engage with legal, tax, accounting and finance teams.

The Last Mile Global Fleet & Products (GFP) team within Amazon Logistics Europe is looking for an experienced Sr. Process Improvement Manager to drive growth via external partnerships supporting Amazon's logistics capabilities in Europe. At Amazon, we're working to be the most customer-centric company on earth. One experience that we’re constantly improving is how we fulfil and deliver orders right to the customer's doorstep. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class delivery experiences through the introduction of pioneering new products and services in the Last Mile Delivery space. This is a great opportunity to play a key role in the rapidly growing Amazon Logistics organization. The Last Mile initiative is a highly visible program (internally and with our customers). Come join our team and help us make history

In this role you will own the roadmap, performance management, development of key capabilities, and relationships for fleet management partnerships in Europe. You will own negotiating key products and services that Amazon operations and delivery companies use to manage the Last Mile fleet. You will define requirements, identify and develop solutions leveraging both internal and external capabilities. You will be responsible for launching and scaling Amazon’s branded fleet of vans and electric cargo bikes across Europe.

To be successful you must be able to dig into seemingly complex business problems, challenge the status quo as needed, by bringing both innate curiosities, a natural inclination to invent and simplify, and a data-driven ability to influence other leaders.

The role can be based in London, Luxembourg, Munich, Milan, Paris or Madrid.

Key job responsibilities
- Start with the customer: Understand not just internal teams’ needs, but also Amazon's Delivery Associates and Delivery Service Partners.
- Identify keep problem areas and opportunities and prioritize this with external suppliers.
- Ensure operational readiness of the external suppliers in new country launches.
- Manage the relationship with external suppliers for micro-mobility and EV programs in EU requiring close coordination with internal teams.
- Manage the overall launch programs and coordination across internal and external stakeholders.
- Solve problems with solutions that are scalable.
- Communicate effectively so all stakeholders understand the direction and vision and are aligned.
- Proactively engage with all areas of the organization to identify inter-dependencies, mutually beneficial goals, and influencing leadership.
- Set up scalable and reliable ways to measure success and mechanisms to detect issues before they become risks.

About the team
We are the team that drive scalability on Amazon's branded fleet of delivery vehicles across Europe. Come have fun while making history. A good sense of humour is definitely appreciated.

Luxembourg, LUX
- Strong customer focus
- A record of accomplishment in delivering results in a scrappy, fast-paced environment
- A history of teamwork and willingness to roll up one’s sleeves to get the job done.
- Fluency in one or more European languages will be a plus.