Airport Performance

Description
**_lux-Airport - Société de l’Aéroport de Luxembourg SA_**:
**_ Your next professional destination_**:
**_
Working for lux-Airport_**

Do you know Luxembourg airport as a passenger?

Would you like to join our team?

lux-Airport is the company that operates Luxembourg's national airport.

Its main roles are:

- Providing a safe, high-performance infrastructure for the air transport of passengers and goods
- Developing the surrounding areas in terms of activities and facilities.

Our airport has over 120 direct destinations served by 16 airlines.

In 2024, it welcomed some 5.4 million passengers.

Moreover, by handling 830,468 tonnes of freight in 2024, Luxembourg Airport ranks among the top freight hubs in Europe.

lux-Airport currently employs over 390 people from a wide range of backgrounds and nationalities.

The smooth running of our company relies first and foremost on the passion and excellence of our staff.

To continue to meet our commitments and move forward with new projects, we are constantly on the lookout for new talent.

**_
Why joining us?_**

Working for lux-Airport means working in an exciting and stimulating environment.

It also means adopting a mindset that is respectful, committed, conscientious, solutions-oriented and optimistic.

In fact, we believe that this approach is the most effective way of fostering personal fulfillment.

It also creates a working environment where individuals can develop their full potential and expertise.

This perfectly reflects our “Just Culture”.

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**_
Our job opportunity_**:
Today, we are currently recruiting **an**_Airport Performance & Business Analyst_**.**

**_
Your responsibilities_**
- **_Your daily tasks_**

**Performance Management**
- Designing and implementing an airport-wide Performance Monitoring Framework enabling structured reporting across operational KPIs and key resources (e.g. OTP, Turnarounds, BHS, PRM, Security, [ ])
- Leading and facilitating and further developing the post-operations Meetings as the central mechanism for performance evaluation, stakeholder collaboration, and continuous improvement
- Developing and maintaining performance KPIs in collaboration with stakeholders, while preparing and delivering structured performance presentations to key partners such as airlines, ground handlers and ATC
- Promoting a data-informed culture of continuous improvement across operational domains through regular performance reviews and structured follow-ups

**Operational & Root Cause Analysis**
- Conducting root cause analyses for operational challenges using structured methods and data extracted from core airport systems (e.g. AODB, RMS, Terminal or Airside Monitoring Systems)
- Collaborating with the Data Team to identify new and structure existing data sources, and support the validation and structuring of performance-relevant data
- Performing independent analyses using BI tools such as Tableau, generating insights that support both day-to-day operations and long-term planning

**Strategic Support & Business Case Development**
- Turning analytical findings into actionable proposals and scenario-based evaluations to drive informed operational and investment decisions
- Recommending process changes based on findings and supporting their implementation in collaboration with the Airport Resource Planner and other relevant operational teams

**Stakeholder Engagement**
- Acting as an interface between the Capacity & Performance team and internal/external stakeholders including airlines, ground handlers, and ATC
- Ensuring transparent communication of performance findings, improvement initiatives, and strategic recommendations in cross-functional forums
- Participating in the integration of new employees
- Participating in recycling and energy conservation by behaving responsibly
- **_Your other missions_**
- Participating in inclusion initiatives (e.g. Hidden Disabilities Sunflower project, for people with invisible disabilities).
- Participating in the integration of new employees
- Participating in waste sorting and energy saving through responsible behavior**_
The required profile_**
- Studies / training_

Postgraduate degree (Master/Engineering diploma) in Aviation Management, Business Analytics, Operational Research or equivalent experience- Experience_

A minimum of 3-5 years of relevant work experience in airport operations, performance analysis, business intelligence, or operational improvement. Experience within an airport, airline, or ground handling context is preferred- Skills and knowledge required_
- **_IT Tools_**
- Mandatory:_

Microsoft Office suite
- **_Languages_**

Mandatory:

- English: fluent spoken and written (C1 minimum) operational level in the business
- French: operational level in the business (B2 minimum)
- **_Know-how and interpersonal skills specific to the job_**
- Strong analytical skills with experience in root cause analysis, data interpretation, and turning insights into actionable recomme