Desktop Support Technician

il y a 5 jours

Luxembourg Linear International LTD Temps plein

**Experience**:

- Minimum of 2 years of experience in a technical support role.
- A+ Certification or equivalent experience.

**Base Skill Set**:

- Good working knowledge of Active Directory.
- Experience providing technical support in a fast-paced environment, up to executive management level.
- Excellent customer service and communication skills, including VIP support.
- Experience supporting large Windows-based environments with emphasis on Win 7 OS, Office 2010, Win 8, and O365.
- Advanced knowledge of Microsoft Office suite.
- Support experience for video conferencing units.
- Support of mobile devices.

**Duties & Responsibilities**:

- Diagnose and troubleshoot desktop systems, printers, and operating problems.
- Consult and instruct users on hardware and software questions/issues.
- Collaborate with other IT Services teams for end-user break/fix and support functions.
- Install, maintain, and upgrade equipment and associated infrastructure.
- Run diagnostic tests to isolate system problems and perform proactive activities.
- Provide support for operating systems such as Windows and OS-X.
- Support MS Office on both Windows and Mac platforms.
- Experience with Remote Support technologies (e.g., Remote Desktop, Apple Remote Desktop, VNC).
- Hands-on experience removing viruses and spyware using various tools (Windows).
- Identify, research, and resolve technical problems, including forming Root Cause Analysis (RCA).
- Document, track, and monitor problems to ensure timely resolution within SLA windows.

**Base Requirements**:

- Excellent written and verbal communication skills with proven ability to work in fast-paced environments.
- Minimum 2 years of technical support experience in a hybrid Windows and MAC environment.
- Experience in working with a helpdesk operation, including Windows and Mac clients.
- Self-starter with the ability to collaborate actively in a cross-functional team.
- Proven attention to detail and high standards for quality.
- Excellent organizational, administrative, and technical skills with agility to re-prioritize as necessary.
- Skilled in documenting written troubleshooting steps and instructions.
- Business professional attire.

**Job Type**: Temporary

**Salary**: €30.00 per hour

Ability to Relocate:

- Luxembourg: Relocate before starting work (required)

  • Desktop Support

    il y a 7 jours

    Luxembourg, Luxembourg NSI Temps plein 50.000 € - 80.000 € par an

    Job descriptionTo reinforce our teams, we are looking for a Desktop Support and Hardware Technician speaking English and French.Your main responsibilities:Provide Desktop & end-user support, ensuring SLAs and service quality targets are met.Install, configure, and troubleshoot PCs, network equipment, and business applications.Support system changes and...

  • Desktop Support

    il y a 2 semaines

    Luxembourg Gazelle Global Consulting Temps plein

    IT - 000a!1235 - Contract One of my market leading client is urgently looking for Destop Support specialist. **Location**: Luxembourg **Duration**: 24 months **Rate**: 200 USD / day **Language**: French **Skills**: - Good Knowledge of IT infrastructure - Ability to understand basic network infrastructure - Good understanding of Microsoft Windows OS...

  • Desktop Support

    il y a 2 semaines

    Luxembourg Gazelle Global Consulting Temps plein

    One of my market leading client is urgently looking for Destop Support specialist. **Location**: Luxembourg **Duration**: 24 months **Rate**: 200 USD/day **Language**: French **Skills**: - Good Knowledge of IT infrastructure - Ability to understand basic network infrastructure - Good understanding of Microsoft Windows OS family - Ability to...

  • Desktop Support

    il y a 3 jours

    Luxembourg CosMic IT Temps plein

    Full Time - Luxembourg - Posted 2 years ago - Applications have closed - CosMicIT - **CosMic IT** - Find Your Dream Job Here_ Hello #Everyone We at #CosMicIT GmbH are looking for a #Desktop Support Language: #English & French Mode of Work - Onsite Locations: #Luxembourg Project visibility: Long-term Job Summary: Experience: 8+ years - Operational...

  • Onsite Support Technician Luxembourg

    il y a 3 jours

    Luxembourg EVERIENCE Temps plein

    **Company Description** Our mission at **Everience **is to unleash the potential of digital technology to enable companies to focus on their value chain and increase their productivity and competitiveness. We provide a tailor-made response to the needs of our customers to help them build an efficient working environment, adapted to the needs of users by...

  • Desktop Support Specialist L2

    il y a 7 jours

    Luxembourg, Luxembourg H-TECH SUPPORTS Temps plein 45.000 € - 60.000 € par an

    Job Summary:We are seeking a skilled Desktop Support Engineer (Level 2) to provide advanced technical support to end-users and ensure the smooth operation of IT systems. The ideal candidate will handle escalated technical issues, perform troubleshooting on hardware and software, manage system installations and configurations, and maintain a high standard of...

  • Support Technician

    il y a 1 semaine

    Luxembourg CTG Temps plein

    **IT SERVICE MANAGEMENT** **LUXEMBOURG**: **Sylvain Marsal** **Recruiter** **REJOIGNEZ NOTRE ÉQUIPE EN TANT QUE SUPPORT TECHNICIAN !**: CTG IT Solutions, société de services informatiques dédiée aux** institutions européennes**, recrute actuellement un **Support Technician** pour rejoindre une prestigieuse institution européenne au Luxembourg. **Si...

  • Desktop Support Technician

    il y a 2 semaines

    Luxembourg Gazelle Global Consulting Temps plein

    Start Date: immediate Mode of Work: onsite in Colmar-berg (must be willing to drive to different location in the area)

  • Desktop Support Technician Sr

    il y a 24 heures

    Luxembourg Brown Brothers Harriman Temps plein

    What You Can Expect At BBH: If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and...

  • Services Technician

    il y a 2 semaines

    Luxembourg NTT DATA Temps plein

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...