Meeting & Events Coordinator

JLL supports the Whole You, personally and professionally.

We are looking for a Meeting & Events Coordinator for our Integrated Facility Manager business line.

About JLL
We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL

Role Purpose
JLL is currently searching for a confident and ambitious Meeting and Events Coordinator who is reporting to the Facilities Manager. Working as part of the overall Facilities Team, this role will be responsible for the coordination of Meeting and Events across a campus or region in conjunction with the Meeting, Events & Food Services Manager.

What this job involves

**Overall responsibilities include**:
Support and leadership of onsite meeting and events teams
Ensure Outlook booking systems are up to date
Coordination of event set ups with meeting and events teams
Coordination of meeting and event requests with meeting and events teams ensuring requests are completed in a timely manner
Coordination of local employee experience activations and events
Ensuring out of hours meeting and events are coordinated efficiently and effectively
Ensuring general condition of meeting rooms meets agreed standards
Ensuring service excellence across campus or region
Coordination of service support such as Technicians, Janitorial and Security Teams
Coordination of Logistics Team to ensure rooms are correctly configured
Ensuring new processes and standards are implemented across sites in conjunction with Program Manager
Operational oversight of campus or region, linking with Program Manager for implementation of global or regional practices and standards
Acting as point of escalation for issues, feeding back to Program Manager where required
Ensuring compliance with EHS requirements and standards for all meeting and event activities
Convey relevant feedback to Line Manager and Program Manager when appropriate
- Managing meeting room furniture and equipment, making recommendations for improvements

Set up and maintain relationships with local external catering providers
Liaising with Amazon Global Events and Meetings (GEMS) where onsite meetings and events cannot be accommodated
All other tasks and duties as required
Key Performance Indicators
Previous experience working within a high-profile corporate environment
Previous hospitality experience is desirable
Facilities Management exposure would be beneficial
Fluency in English and local language
Proficient knowledge of Microsoft Office Pack
Very high attention to detail
Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal
Ability to maintain professionalism at all times and be an ambassador of the team
Be an excellent team player with the want to go above and beyond for each other

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

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Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.