Transfer Agent

**Grow your career at IFDS**

IFDS is a joint venture between affiliates of Boston-based State Street Corporation, the world’s leading provider of services to institutional investors, and DST Systems Inc., a Kansas City, Missouri-based leading provider of shareholder accounting services and proprietary systems. Both organizations have over 40 years’ experience and joint venture track record via our sister company in the US, Boston Financial Data Services (BFDS). Together we form part of the world’s largest investor record-keeping / transfer agency services provider.

The Registration Team performs account set up and static data maintenance on the register of shareholders in line with Luxembourg regulatory requirements.

A Registration Associate 2 performs and verifies shareholders new accounts AML/KYC assessment and certain static data maintenance on the register in line with Luxembourg AML/KYC regulatory requirements. The role will have direct contact with client and investors.

**In the role of Transfer Agent - R**egistration you** will be responsible for**:
**Duties & Responsibilities**
- Performs and verify shareholders new accounts AML/KYC assessment and certain static data maintenance on the register in line with Luxembourg AML/KYC regulatory requirements.
- Oversight of account openings and static data maintenance
- Ensure new account openings adhere to internal KYC and AML policy
- Review work practices, monitor service levels and implement change where necessary to improve the quality within the department and ensure necessary controls are in place
- Assist in fund conversion and new fund set-up
- Ensure strict adherence to internal rules, policies and procedures
- Conduct quality assurance and due diligence on existing clients, taking action where necessary
- Client contact to include communicating due diligence matters to investors, fund managers and compliance officers
- Reporting any suspicious behavior in relation to AML guidelines
- Provide support and training to junior team members

**Reporting Relationships**
- The role will report into a Team Leader and/or Manager.

**Management Scope**
- The role will have no management responsibilities.

**Strategic Impact**
- The role will deliver against individual goals that the manager has set for the team/individual.
- The role will understand that these in turn, deliver to the team goals and strategy.
- The role holder will understand that any financial spend will need to be authorized by the Team Manager.

**Engage People**
- The role will be required to establish effective collaborative relations with internal colleagues and team manager.

**Knowledge and Expertise**
- The role will require a good understanding of the business processes relevant to their role, a good understanding of how these relate to the business processes within the overall team, and a basic commercial awareness.

**To be successful in this role, your experience should include**:
**Role Scope**
- The role will have previous relevant work experience within the chosen discipline. The role will be operating under structured supervision with set work routines.

**Experience & Knowledge**
- Experience of at least 2 years in a similar position
- A thorough and methodical approach to problem solving
- Demonstrable experience of working accurately and with attention to detail
- Excellent communication skills and a sound understanding of the fund administration process
- Advanced computing skills (MS Office: Excel, Word, PowerPoint, Access and Outlook )
- Strong client focus

**Language(s)**
- Fluent in English with strong language skills as clear preference
- Additional languages (e.g. German, French, Luxembourgish, Italian and/or Spanish) are considered assets.

**Core **Competencies

**Risk**
- Manages risk within their individual role by following set procedures and understands that the impact of such risk may include financial and reputational damage to team.
- Demonstrates integrity in making decisions within the framework of their role.

**Leadership/Organisational** Responsibility**
- The role will lead by example for newer members of the team. For those with more experience in the role, this might include some work shadowing to help train those who are new to the role.
- Demonstrates commitment to IFDS Group Values.
- Demonstrates commitment to the ACE scheme where relevant.

**Personal Impact**
- Encourages immediate colleagues to a high level of performance to meet immediate team objectives/targets.
- Understands that their work may impact on the work of other team members and ensures tasks are completed to a high quality and in a timely manner.
- Effective communication skills will be required with the ability to exchange information on a regular basis.
- May provide on-the-job training/support to new team members.

**Business Focus**
- Has a good understanding of work routines and procedures in own job.

**Deliver results**
- Delivers against goals and targets set