Receptionist

**Our Company** EFG International is a global private banking group, offering private banking and asset management services. We serve clients in over 40 locations worldwide. EFG International offers a stimulating and dynamic work environment and strives to be an employer of choice. EFG is committed to providing an equitable and inclusive working environment that is founded on the principle of mutual respect. Joining our team means experiencing a supportive environment, where your contributions are valued and recognised. We strongly believe that the diversity of our teams gives us a competitive advantage by fostering better decision-making and greater innovation. **Our Purpose and Mission** Empowering entrepreneurial minds to create value - today and for the future. We are a private bank, offering personalised solutions on a global scale to private and institutional clients. Our sustainable success is based on our talents and on how we partner with our clients and communities to create lasting value. The receptionist ensures a seamless, luxurious experience that echoes the standards of five-star hospitality. The receptionist delivers Professional and client focused reception, switchboard services, travel services and administrative tasks. **Main Responsibilities** - 1. Client and management services _ - Opening and closing the reception area - Ensure permanent cover of reception area & switchboard during opening hours - Physically welcome clients and visitors (Escort and seat clients in lounges, offer a drink, and serve) - Manage Click & Share and provide Wi-Fi access upon request - Reset lounges after client departure (clear, clean, restock, and ventilate) - Daily inspection of the client and Executive Area (plants, flowers, brochures) and ensure its cleanliness and supplies - 2. Admin support _ - Organise and book meeting rooms - Register external visitors and issue badges - Keep statistics (number of clients/visitors and consumables) - Coordinate with facility management or maintenance for repairs (chairs, lighting, doors, elevator, noise, ventilation, etc.) - Coordinate with cleaning services as needed - Prepare "Welcome Packs," and organize induction day - Participate in Marketing projects (seasonal decorations, uniforms, corporate image distribution, etc.) - Support in diverse administrative tasks like hotel room booking - Perform cashiering duties for Finance department - Ensure that all supplies are available in the lounges (tissues, notepads, pens, envelopes), refill brochure if needed, and clean windows if necessary - 3. Hospitality services _ - Manage beverage inventory (water, juice, coffee, tea) and amenities (cookies, chocolates, fruit pastes) for meetings and events - Organise, manage, and order breakfasts/lunches for meetings upon request - Contact and request quotes from various caterers/suppliers, and follow up (orders, delivery, billing) - Set up lounges/conference rooms + service (receive delivery, arrange setup, and clear after event). Restore room and clean dishware **Skills and experience** - Previous experience in a receptionist, front desk, or administrative support role - Professional and welcoming demeanour with strong interpersonal skills - Excellent organisational skills, attention to detail, and ability to multitask in a fast-paced environment - Strong communication skills, both written and verbal, with a polite and efficient approach - Proficient in MS Office (Word, Excel, Outlook, PowerPoint) and comfortable with office equipment - Fluency in French and English - Service-oriented, flexible, reliable, and a strong team player **Our Values** - Accountability: Taking ownership for tasks and challenges, as well as seeking continuous improvement - Hands-on: Being proactive to rapidly deliver high-quality results - Passionate: Being committed and striving for excellence - Solution-driven: Focusing on client outcomes and treating clients fairly with a risk-aware mindset - Partnership-oriented: Promoting collaboration and teamwork. Working together with an entrepreneurial spirit.