Senior Associate, Client Processing Team Lead

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of Associate to join our Transfer Agency team. This role is located in Luxembourg - hybrid.

In this role, you’ll make an impact in the following ways:

- Develop deep understanding of Transfer Agency functionalized teams
- Build a thorough understanding of the client’s business and requirements
- Work as part of a dynamic team to service multiple clients
- Oversees the administration of multiple clients, duties which will include, but are not limited to:

- Account opening
- Static updates/amendments
- Account closures/obfuscations
- Oversight of Offshore Partners in strategic BNY locations to deliver first class service to clients
- Client escalations
- Auditor coordination and query resolution
- Error reviews and ownership
- Procedure updates and maintenance
- New business onboarding

To be successful in this role, we’re seeking the following:

- Financial services background preferred.
- Experience in fund administration/transfer agency processes advantageous.
- Effective written and oral communication skills with a proven ability to communicate with clients and team members. Proficiency in English.
- Excellent technical and numerical skills, with accurate analysis & checking of work.
- Have a flexible attitude responding to the varying demands experienced in a financial services environment.
- Develop own knowledge, to include the financial products used by our clients, operational procedures within the department and those of our internal stakeholders and current market developments.

At BNY, our culture speaks for itself. Here’s a few of our awards:

- America’s Most Innovative Companies, Fortune, 2024
- World’s Most Admired Companies, Fortune 2024
- Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
- Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024
- “Most Just Companies”, Just Capital and CNBC, 2024
- Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

**BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.**

**Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.