Client Relationship Representative

il y a 2 jours


Luxembourg Viva.com Temps plein

Missions : Client Relationship Representative (Field-Based)

**Prospection**:

- Promouvoir les services de l’entreprise en rencontrant directement des marchands/commerçants.
- Présenter de manière convaincante les caractéristiques et les avantages des produits aux clients.
- Participer à des événements professionnels pour rencontrer des prospects et renforcer la visibilité de l’entreprise.

**Suivi des clients**:

- Aider les commerçants dans les processus d'onboarding et d’activation de leur compte.
- Suivre l’utilisation des services et contribuer au maintien d’une activité régulière des marchands.
- Signaler les problèmes en contactant le service support de l'entreprise dès lors que le besoin dépasse votre champ d'action.

**Gestion**:

- Surveiller et analyser les performances du portefeuille client.
- Être à l'initiative/ Participer à des activités de prospection.
- S’assurer que les nouveaux commerçants du portefeuille attribué finalisent leur inscription.

La liste des missions est non exhaustive.

**Requirements**:

- Niveau Bachelor/équivalent et/ou Master ;
- Excellentes compétences en communication : verbale et écrite ;
- Persévérant, approche positive de la gestion des objections ;
- Solides compétences en organisation : capacité à gérer plusieurs tâches et problèmes en même temps ;
- Au moins 2 ans d'expérience dans la vente sur le terrain au niveau B to B à Paris;
- Une expérience préalable dans le secteur bancaire et dans le domaine du paiement est un atout ;
- Excellentes aptitudes à la négociation et à la vente, avec une capacité avérée à conclure des affaires ;
- Profil orienté résultats ;
- Maîtrise de l'anglais est obligatoire.

**Benefits**
- CDI via EOR ;
- Un bonus attractif basé sur la performance (lié à des objectifs individuels et majoré grâce aux objectifs collectifs ) ;
- Un ensemble d'avantages complémentaires à votre salaire (avantage restauration, couverture mutuelle et prévoyance prise en charge à 100%, RTT, Prime de naissance, Maternité/Paternité prise en charge à 100% etc.) ;
- L'opportunité de travailler au sein d'une équipe hautement motivée dans un environnement dynamique et rapide ;
- L'opportunité de travailler au sein d'une entreprise fintech internationale avec une grande diversité culturelle.



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