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Engagement Manager
il y a 2 semaines
You will be responsible for managing client relationships and ensuring the successful delivery of projects in the Private Sector. This role requires a combination of project management skills and client engagement capabilities. You will work closely with clients to understand their needs, coordinate with internal teams to deliver solutions, and ensure that projects are completed on time, within scope, and within budget.
- Act as the primary point of contact for clients, building and maintaining strong relationships;
- Understand clients’ business goals, challenges, and requirements;
- Ensure client satisfaction by delivering high-quality services and addressing any concerns promptly;
- Lead the planning, execution, and closing of digital projects;
- Develop project plans, including scope, timelines, resources, and budget;
- Coordinate with cross-functional teams to ensure project deliverables align with client expectations;
- Monitor project progress, manage risks, and implement mitigation strategies;
- Ensure projects are completed on time and within budget;
- Regularly update clients on project status, milestones, and any issues;
- Prepare and present project reports, proposals, and documentation;
- Facilitate meetings and workshops with clients and internal teams;
- Lead and motivate project teams, fostering a collaborative and productive environment;
- Provide mentorship and guidance to team members;
- Promote effective communication and knowledge sharing within the team.
**Skills & Requirements**:
- Bachelor's Degree required in business management or a related field;
- Minimum of 7 years of experience in management consulting or business transformation;
- Proven experience in a Fixed-Price Management projects role;
- Consistent record of delivering IT solutions and growing revenue within a major account;
- Experience operating at CXO level, and ability to demonstrate excellent client relationships;
- Excellent client facing engagement - able to empathize with and respond to the needs of stakeholders;
- Ability to work under pressure and meet tight deadlines;
- Proficiency with project management tools (e.g., Jira, Trello, Asana);
- Fluency in French and a good command in English are required;
- PMP or similar project management certification is a plus.
- Sogeti Luxembourg is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, and all offers of employment and promotions are made based on performance, competence and ability._
**About the company****:
Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in Quality engineering, Cloud and Application development, all driven by AI, Data and Automation.
At Sogeti, we have a **modern, human centric approach** to promoting, assessing and ensuring future high performance. We support and guide you at every step of your career with continuous feedback and conversations. We’ll always make space to check in and discuss your growth and readiness for promotion.
We encourage flexibility when it comes to when and where people get their work done, allowing a better **work-life balance** and **greater empowerment**. Employees work with their managers to determine an arrangement that works best for their role and personal circumstances.
We offer access to one of the **best digital learning packages** in the market to improve both your soft and hard skills. Encouraging you to be curious and accountable for your **skills development**. Our learning offers are world class and free to every employee across the globe. Access all learning assets and curated programs from business experts, plus content from leading partners including Harvard Business Review, Coursera, Pluralsight, Udemy, Microsoft, AWS, Google and many more.
**Industry**
Computer/IT Services
**Category**
Project Management
**Experience**
Experienced
**Location**:Luxembourg
**Workspace type**:Hybrid
