Center Manager
il y a 1 jour
**ACTUALIS RH est une société de droit luxembourgeois spécialisée dans le conseil et les services en ressources humaines.**
**Vos missions au quotidien**
Vous êtes le point de contact privilégié des clients et garant(e) du bon déroulement des opérations:
- ** Assurer l’accueil physique et téléphonique des clients et visiteurs** avec professionnalisme et convivialité
- ** Répondre aux demandes courantes**, résoudre les petits incidents, coordonner les interventions techniques ou prestataires externes
- ** Gérer les plannings de réservation** (salles, bureaux, services complémentaires)
- ** Superviser un(e) réceptionniste**, organiser le travail, garantir un service fluide et réactif
- ** Suivre les contrats clients**, assurer la facturation mensuelle, gérer les stocks et fournitures
- ** Veiller à la bonne tenue des espaces**, au respect des normes de sécurité et à la satisfaction client
- Être force de proposition pour améliorer l’organisation et la qualité de service
**Profil recherché**
Dans le cadre d’un remplacement, nous recherchons pour un client un(e) **Responsable de Centre d’Affaires**, orienté(e) service, pour piloter le bon fonctionnement quotidien du site, accompagner les clients et superviser l’accueil.
- Une **expérience dans l’hôtellerie, le tourisme d’affaires ou les services haut de gamme** est un véritable atout
- Vous avez le sens du détail, le goût du contact client, et aimez les environnements structurés mais dynamiques
- Vous êtes organisé(e), autonome, polyvalent(e) et à l’aise avec les outils informatiques
- Vous cherchez un **poste stable avec des horaires réguliers**, vous permettant un bon équilibre vie pro / vie perso
- Vous aimez gérer, planifier, anticiper, et faire en sorte que “tout roule” au quotidien
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