JAO Joint Allocation Office
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About our company
“We partner with Europe to empower and enhance a sustainable energy market”.
Located in Luxembourg, we are a service company that hosts Europe's single leading trading platform(e-CAT) for cross-border transmission capacity. On behalf of TSOs, we auction the available long and short-term transmission capacity rights on all internal EU borders.
On the 1st of October 2018, JAO became the Single Allocation Platform (SAP) for all European Transmission System Operators (TSOs) that operate in accordance with EU legislation, since it is able to implement and fulfill all regulatory obligations and requirements. We provide accounting (clearing and settlement), contracting, reporting and project support services.
About the job
We are looking for a skilled Microsoft 365 Administrator to join our IT team and manage, maintain and optimise our Microsoft 365 environment. You will play a key role in ensuring the security, reliability and efficiency of our Microsoft services, including identity and access management, endpoint management, security and compliance. You will also support the adoption of Microsoft Copilot and automation solutions, helping teams optimise workflows and improve productivity. Working closely with internal stakeholders and external partners, you will contribute to the continuous improvement and development of our IT environment.
Key activities in the position:
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Administer and maintain Microsoft 365 services, including all Microsoft products.
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Assist with Copilot integrations working closely with different teams within the organization to guide them on the usage of copilot and automation of workflows.
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Administer Microsoft Entra ID, including user and group management, enterprise applications, service principals, roles and authentication methods.
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Manage user accounts, groups, licences, permissions and access policies in Microsoft Entra ID.
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Manage identity and access controls, including Multi-Factor Authentication (MFA), Conditional Access, Role-Based Access Control (RBAC), privileged access and identity lifecycle activities.
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Configure and maintain all Microsoft 365 security and compliance controls.
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Administer Microsoft Intune for device management, compliance and packaging of applications for global distribution.
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Troubleshoot incidents and provide second-level technical support.
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Manage Microsoft 365 configurations, updates, and service improvements.
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Automate administrative tasks and maintain technical documentation.
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Participate in the security hardening of Microsoft 365 and endpoint environments, implementing agreed security baselines, configuration improvements and remediation actions in collaboration with Information Security and infrastructure teams.
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Support Microsoft 365 projects, migrations, backup and recovery activities.
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Collaborate with Information Security, Cloud Infrastructure, Service Support and external service providers to resolve technical issues and continuously improve the security, reliability and operational efficiency of the Microsoft cloud environment.
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Collect and reorganize points of attention by either addressing them or by setting planning expectation on items linked to the M365 and Azure administration strategy that would require the involvement of the IT Administration and Support Team Leader.
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Perform any ad-hoc activities in relation to the role.
We are looking for someone with the following skills set
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Degree or equivalent qualification in IT, Computer Science or a related field, or equivalent professional experience.
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Relevant Microsoft certifications in Microsoft 365 is an advantage:
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Microsoft 365 Administrator
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Microsoft Identity and Access Administrator
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Microsoft Security Operations or Cybersecurity-related certification is an advantage
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Microsoft 365 Administrator
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ITIL Foundation certification is an advantage.
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Minimum 3 years of experience in IT systems administration, including practical Microsoft 365 administration.
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Experience with Exchange Online, Teams, SharePoint, OneDrive and full MS365 stack.
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Experience with Microsoft 365 security, identity management and troubleshooting.
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Experience with Intune
- Hybrid Active Directory environments experience is an advant
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