Change Management Specialist
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BDO Luxembourg is looking for a Change Management Specialist to support the transformation of its Accounting, Corporate, Fund and Payroll practices.
Who are we?
BDO is present in over 169 countries and we offer an extensive range of services in the areas of Audit, Tax, Advisory, Accounting, Business Services and Outsourcing. At BDO Luxembourg, our mission is to provide our clients with the expertise of our global network tailored to the unique needs of the Luxembourgish market, delivering personalized services and building valued relationships. With over 700 employees representing more than 40 nationalities, we embrace diversity and encourage skills and people development among our employees. Our core values, honesty, integrity, quality, respect and responsibility, define our culture. Hence, our People can expect to grow in a stimulating work environment that supports professional development and fosters inclusivity.
What will you do?
As Change Management Specialist, you will:
- Support the transformation core team in organising, monitoring and steering the overall transformation agenda.
- Contribute to the definition and implementation of change management plans across departments.
- Assess the impact of transformation initiatives on teams, roles, responsibilities, processes, behaviours and client service delivery.
- Work closely with sponsors, department representatives, managers and operational teams to ensure that change is understood, accepted and adopted.
- Identify adoption risks, resistance points, communication needs, training needs and operational readiness issues.
- Prepare stakeholder communications, internal updates, user engagement material and change adoption reporting.
- Support the preparation of change impact assessments, stakeholder maps, readiness assessments and adoption dashboards.
- Coordinate with the central IT Business Application team, project teams and other internal stakeholders to align implementation plans with business change needs.
- Promote a pragmatic and user-oriented approach to transformation, focused on operational adoption and sustainable change.
This position is offered at Senior or Assistant Manager level , depending on the candidate's experience and qualifications.
This position is for you if:
- You have 4 to 6 years of experience in change management, business transformation, organisational change, consulting, operational excellence or a similar field.
- You have contributed to transformation programmes involving several stakeholders, business teams or departments.
- Experience with accounting, corporate services, fund administration or professional services environments.
- You can translate strategic objectives into practical change actions.
- You are able to assess how change impacts people, processes, roles, responsibilities and ways of working.
- You are comfortable facilitating discussions, structuring feedback and turning complex situations into clear action plans.
- You have strong communication skills and can adapt your message to partners, managers and operational teams.
- You are structured, autonomous and pragmatic, with the ability to monitor progress without taking ownership of each individual project.
- You have a good understanding of digital transformation, business applications and the role technology can play in improving processes, collaboration and service delivery.
- You are familiar with the potential of AI in a business environment and have already used, tested or contributed to practical AI-related use cases.
- You are fluent in English and French.
...then this offer is probably made for you
It would be an advantage if you also have:
- Exposure to software implementation or digital transformation programmes.
- Knowledge of change management methodologies such as Prosci, ADKAR, Kotter or similar approaches.
- Experience preparing change plans, communication plans, adoption material, training support or stakeholder engagement plans.
- Good command of Microsoft 365 tools, including PowerPoint, Excel, Teams and SharePoint. Experience with project or collaboration tools would be an asset.
What we offer
- A key role in a strategic transformation programme within one of BDO Luxembourg's core business practices.
- The opportunity to work closely with senior stakeholders, business teams and technology specialists.
- A varied role combining change management, stakeholder engagement, communication and transformation monitoring.
- A collaborative, multicultural and entrepreneurial wo
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