AML/KYC QA Manager

ABOUT US:

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning "The Other House" in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.

With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.

Find out more about life at Alter Domus at

For our ILM (Investor Lifecycle Management) Team in Luxembourg we are currently looking for a ILM Governance Manager. We offer a young, dynamic, and international corporate atmosphere as well as the benefit of customized training adapted to your needs throughout your career.

YOUR RESPONSIBILITIES

You will be part of the ILM services team and you will be in charge of:

• Maintaining a consistent and timely clients communication on regulatory changes while ensuring compliance and operational excellence
• Screening regulatory and policy changes: Serve as the primary point of contact for Cli-ents and/or Investors about change/new regulatory matters, including AD policies and procedures.
• Communication to Clients: Pro-actively communicate to clients (internal and external) update on the AML/CFT laws and regulation as well as change in risk rating assessment as driven by AD; Notify pro-actively to clients the forthcoming change; Assess the change fully and communicate final impact assessment and next course of actions to clients
• Attend all clients' annual due diligence to support the team
• Quality Assurance: Oversee the execution of all CDD and KYA processes through quar-terly governance performance monitoring programs (including internal sample checks); Act as coordinator for regulatory authorities visits and audit visits - ensure files provided for the review are clear and organized.
• Plan and deliver (directly or indirectly) trainings to the staff – keep an oversight on the overall skills and competency matrices
• RCSA owner – maintain tracker up-to-date and ensure action owners progress their ac-tions timely
• Work closely with AD Compliance, 1LoD, and CDD/KYA Operational Teams to ensure alignment on laws and regulation and their applicability.
• Own the AML handbook(s) for CDD and KYA, maintain up-to-date and specific for the relevant regions.
• Oversee the execution of all CDD (Customer Due Diligence) processes delegated and ensure oversight is performed as expected. Document and retain evidences of monthly meetings and KPIs as well as annual visit.
• Address and resolve all investor queries or issues promptly and effectively, within SLA response times
• Work closely with compliance and CDD operational teams to ensure alignment and sup-port for investors and their representatives
• Identify opportunities for process enhancements and efficiencies within the CDD framework and to better serve clients and their investors
• Ability to mentorship and to upskill people

YOUR PROFILE

• You hold a degree in law, finance or economics;
• You have at least 5 years experience in Compliance with a strong AML/KYC background (preferably in PSF and/or transfer agency);
• You show high interest in regulatory and compliance topics
• Highly skilled in communication and relationship management
• You are fluent in English and in German. Any other language will be considered an ad-vantage;
• You like working in a team and you are able to think out of the box;
• You are a results-driven individual with a client-focused mindset;
• You combine a large autonomy with a strong emphasis on accuracy and details.
• Proficiency in Microsoft Excel, including advanced functions (e.g., VLOOKUP, pivot ta-bles, macros).
• Proficiency in VBA programming for automating tasks and processing data is a plus.

WHAT WE OFFER

We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.

Our global benefits also include:

• Support for professional accreditations such as ACCA and study leave
• Flexible arrangements, generous holidays, plus an additional day off for your birthday
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• 24/7 support available from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan
• Plus additional local benefits depending on your location

Equity in every sense of the word:

We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong.

We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. We take pride in creating a workplace where all our people are empowered to be truly invested in the alternative and bring their whole selves to work.

We are committed to ensuring a welcoming recruiting and onboarding process for everyone. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you.