Client Manager
il y a 1 jour
At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, we'll encourage you to fulfill your potential to be better. Through our shared passion for technology, our entrepreneurial culture, and our focus on continuous learning, we'll provide everything you need to become the best you can be.
YOUR ROLE
We are looking for a skilled and client‑oriented Client Manager specialized in IT Solutions to support and develop our strategic accounts within the European Institutions in Luxembourg. You will act as a trusted advisor, ensuring the successful delivery of our technology services while identifying new opportunities to strengthen our presence in a highly innovative and fast‑evolving environment.
- Manage, nurture, and grow a portfolio of European Institutional clients with a strong focus on IT solutions and services.
- Understand clients' digital transformation challenges—cybersecurity, cloud adoption, infrastructure modernization, workplace solutions, data & AI—and propose tailored solutions in collaboration with technical teams.
- Lead strategic account planning, conduct regular business reviews, and ensure alignment between client expectations and delivery capabilities.
- Coordinate closely with pre-sales, delivery, project managers, and technical experts to guarantee the successful execution of IT projects.
- Identify cross‑selling and up‑selling opportunities across our IT service portfolio.
- Monitor service performance, SLAs, KPIs, and continuously improve the client experience.
- Stay updated on EU Institutions' IT strategies, procurement frameworks, and upcoming digital initiatives.
YOUR PROFILE
- Bachelor's or master's Degree in Engineering or Business field;
- Proven experience in IT services sales, with similar experience within the European Institutions in Luxembourg (minimum 3 years) ;
- Strong knowledge of tendering processes and governance rules specific to this sector;
- Solid understanding of the local market and IT solutions (Digital, Testing, Infrastructure/Cloud, Security);
- Impactful communication, emotional intelligence, proactiveness and strategic Agility;
- Client-centricity and deal-shaping approach;
- Fluency in French and English. Other EU languages are a plus.
WHAT YOU'LL LOVE ABOUT WORKING HERE ?
At Sogeti, we embrace diversity and inclusion, collaborate, and celebrate together. We're committed to ensuring that people of all backgrounds feel belonging at Sogeti irrespective of gender, age, ability status, sexual orientation, ethnic and cultural origin, or social backgrounds. Specific programs also exist locally for veterans or refugees. Through our regular employee survey, we ensure that everyone feels valued for who they are and what they bring.
We encourage flexibility when it comes to when and where people get their work done, allowing a better work-life balance and greater empowerment. Employees work with their managers to determine an arrangement that works best for their role and personal circumstances.
We offer access to one of the best digital learning packages in the market to improve both your soft and hard skills. Encouraging you to be curious and accountable for your skills development. Our learning offers are world class and free to every employee across the globe. Access all learning assets and curated programs from business experts, plus content from leading partners including Harvard Business Review, Coursera, Pluralsight, Udemy, Microsoft, AWS, Google and many more.
-
Bid Manager
il y a 1 jour
Bertrange, Luxembourg Capgemini Engineering Temps pleinAt Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, we'll encourage you to fulfill your potential to be better. Through our shared passion for technology, our entrepreneurial culture, and our focus on continuous learning, we'll provide everything you need to become the best you can...
-
Project Portfolio Manager
il y a 6 jours
Bertrange, Luxembourg CTG IT Solutions Temps pleinCTG IT Solutions is currently looking for a Project Portfolio Manager within the European Institutions in Luxembourg.Your RESPONSABILITIES:Manages the project portfolio (~10 projects at a time and team of 1-5 consultants on each project).Responsible for planning, resourcing, scheduling, cost forecasting/monitoring and reporting on all aspects of assigned...
-
Bid Manager
il y a 1 semaine
Bertrange, Luxembourg Capgemini Temps pleinAt Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, we'll encourage you to fulfill your potential to be better. Through our shared passion for technology, our entrepreneurial culture, and our focus on continuous learning, we'll provide everything you need to become the best you can...
-
Manager - Corporate Services - Fiduciary
il y a 6 jours
Bertrange, Luxembourg Hoche Partners Corporate Services S.A.S Temps pleinAbout The RoleWe are a growing independent global service provider of corporate solutions. We provide a broad range of accounting, administrative, legal, corporate secretarial and support services to corporate, institutional, but also high-net-worth clients around the world. We provide corporate and administration services for the management of Luxembourg...
-
Junior Service Delivery Manager
il y a 6 jours
Bertrange, Luxembourg Proximus Luxembourg Temps pleinYour mission:The Junior Service Delivery Manager is responsible for supervising and coordinating activities in the execution of a services contract (or multiple contracts depending on the volume and complexity of the services provided). The Junior Service Delivery Manager is responsible for ensuring that our service delivery teams deliver an exceptional...
-
Bid Manager
il y a 6 jours
Bertrange, Luxembourg Proximus Luxembourg Temps pleinYour mission:As aBid Manager, you are a member of the Managed Services and Outsourcing / Datacenter hosting team. You will have the responsibility of coordinating all phases of the proposal process in response to our customers' requests. The ability to meet deadlines, a commitment to teamwork, and detailed follow-through will be the key to success in this...
-
Key Account Manager
il y a 6 jours
Bertrange, Luxembourg Seco Luxembourg Temps pleinSECO Luxembourg recherche un(e) Key Account Manager orienté(e) business et relation client, prêt(e) à jouer un rôle clé dans le développement commercial et la qualité du contact humain avec nos partenaires du secteur de la construction.Vos responsabilitésGestion des clients : Gérer et développer un portefeuille de clients existants, avec une...
-
Key Account Manager
il y a 6 jours
Bertrange, Luxembourg SECO Luxembourg Temps pleinSECO Luxembourg recherche un(e) Key Account Manager orienté(e) business et relation client, prêt(e) à jouer un rôle clé dans le développement commercial et la qualité du contact humain avec nos partenaires du secteur de la construction.Vos responsabilitésGestion des clients : Gérer et développer un portefeuille de clients existants, avec une...
-
Assistant Store Manager Lux
il y a 1 semaine
Bertrange, Luxembourg ALDI Temps pleinVos tâchesPour notre magasin à Bertrange, nous cherchons un Assistant Store Manager. Vous jouez un rôle crucial dans le fonctionnement quotidien du magasin :Vous assurez un service efficace à la caisseVous veillez à ce que les rayons soient toujours remplisGrâce à vous, le magasin est toujours parfaitement en ordre et nos clients peuvent faire leurs...
-
Test Environnement Manager
il y a 6 jours
Bertrange, Luxembourg Q-Leap S.A. Temps pleinWe are seeking a highly skilled Test Environnement Manager to join a long-term assignment for one of our long-standing client.LocalisationBertrange, LuxembourgTemps-pleinFlexibilité et télétravail possibleCDIContrat à Durée IndéterminéeAs a key member of our Quality Assurance team, you will be instrumental in transforming our testing processes by...
