Payroll Officer- Client Accounts
il y a 4 jours
Position: Payroll Officer- Client Accounts
Location: Luxembourg or Netherlands
Business Unit: CLS
Contract Type: Permanent, Full-Time (40 hours/week)
Work Arrangement: Hybrid (3 days in office, 2 days remote)
Join our global payroll team, responsible for managing, processing, and delivering accurate and compliant employee payrolls across multiple countries for our clients. Payroll Officer- Client Accounts, you will serve as the single point of contact for clients with payrolls in multiple jurisdictions, with a particular focus on Luxembourg. Working closely with in-country payroll experts, you will ensure timely and accurate payroll delivery while maintaining full compliance with local laws, tax regulations, and corporate policies. In this role, you will act as a trusted partner, liaising directly with clients and vendors to address payroll inquiries, implement updates, and provide expert guidance throughout the payroll cycle.
Some of the things you will be doing
Serve as the single point of contact for clients and local payroll teams, including vendors, while building strong relationships.
Monitor and manage client payroll processes through the CSC payroll platform, ensuring all deadlines are met.
Communicate and coordinate with clients and local teams regarding employee lifecycle events (joiners, leavers), salary changes, payroll updates, garnishments, tax deductions, and payments.
Oversee year-end payroll processes in collaboration with clients and local payroll teams.
Ensure compliance with local regulations and payroll best practices by leveraging the expertise of in-country payroll specialists.
Liaise with payroll vendors, approve invoices, and manage billing submissions.
Maintain and update the internal Knowledge Base to reflect regulatory changes and process improvements.
Support payroll audits, financial reconciliations, and ensure data integrity across systems.
Facilitate new jurisdiction set-ups, including tax registrations and onboarding processes.
Oversee benefit administration and collaborate with HR partners to enhance the employee value proposition.
Skills & Qualifications
You bring 3-4 years of international payroll experience, ideally with specialized expertise in Luxembourg payroll legislation and processes. Experience in Luxembourg is considered a strong asset.
You have a proven track record in working with a global payroll provider or managing multi-country payroll operations, including vendor coordination and driving accuracy and operational excellence.
You are fluent in English, spoken and written; proficiency in French and additional languages is considered an advantage.
Your excellent communication and client facing skills enable you to engage and collaborate effectively with international clients and cross-functional teams.
As a team-oriented professional with strong commercial acumen, you are committed to supporting business goals and delivering outstanding client service.
With exceptional attention to detail and strong analytical and problem-solving abilities, you proactively identify and resolve complex payroll challenges.
Strong organizational and project management abilities capable of handling multiple priorities in a fast-paced environment.
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