Emplois actuels liés à Client Service Officer - Leudelange - Foyer

  • Client Service Officer

    il y a 1 semaine


    Leudelange, Luxembourg Jetfly Temps plein

    Jetfly is a shared business aviation company based in Luxembourg on behalf of 450 co-owners. Our fleet is composed of 60 Pilatus aircraft (PC12 and PC24). The Pilatus has come to exemplify the unique combination of Swiss engineering and dedicated craftsmanship, yielding a superior flight, passenger and operator experience that is truly beyond comparison....


  • Leudelange, Luxembourg Jetfly Temps plein

    With 25 years of experience and 250,000 hours of flight time, Jetfly is a leader of fractional ownership in Europe for both business and private aviation. Our fleet of 65 Pilatus aircrafts is truly beyond comparison and is now the largest Pilatus fleet in the world. Our company is a leader in its business and provides a high quality of service which has...


  • Leudelange, Luxembourg MD Consulting Temps plein

    MD Consulting recrute, pour le compte de Baloise Assurances Luxembourg, un(e) **Head of Partner and Client Services (NL/FR)** dans le cadre de son développement sur les marchés **belge, allemand et néerlandais**. **Description de la mission** **Vos rôles et responsabilités**: Au sein du département Partner and Client Services LPS, vous aurez la...


  • Leudelange, Luxembourg Foyer Temps plein

    Description **CapitalatWork Foyer** **Group** est un gestionnaire d'actifs indépendant et dynamique pour des clients privés et professionnels. Depuis 30 ans déjà, nous construisons la valeur ajoutée des portefeuilles d'investissement de nos clients en appliquant notre philosophie d'investissement disciplinée et nos connaissances en planification...

  • Planning Officer

    il y a 16 heures


    Leudelange, Luxembourg CK - Charles Kieffer Group Temps plein

    CK Group est une société luxembourgeoise fondée en 1946. Depuis sa création, CK est actif dans deux domaines d’activités qui ont façonné le succès de son fondateur : le monde bureautique professionnel et le sport. A travers notre marque CK | Office Technologies (150 collaborateurs) nous proposons la location et la vente de solutions digitales pour...

  • Customer Service

    il y a 4 jours


    Leudelange, Luxembourg Arhis HR Solutions Temps plein

    En tant que **Customer Service**, vous serez le premier point de contact avec nos clients, jouant un rôle crucial dans la gestion et la satisfaction de leurs demandes. Votre expertise et votre engagement garantiront une expérience client exceptionnelle et contribueront à la réputation de notre entreprise. **Vos missions principales**: **Gestion des...

  • Kyc Officer

    il y a 2 jours


    Leudelange, Luxembourg Foyer Temps plein

    Description Sur un marché de plus en plus concurrentiel, le Groupe Foyer reste fidèle à ses valeurs : Confiance, Excellence, Innovation, Intégrité, Indépendance. Dans le cadre du développement de ses activités, Foyer recherche pour sa Direction des Opérations, un(e)** KYC Officer**. Le KYC Officer assure la conformité avec les lois et les...

  • Operation Officer

    il y a 2 jours


    Leudelange, Luxembourg Foyer Temps plein

    Description Basée au Grand-Duché de Luxembourg, WEALINS est votre partenaire privilégié depuis 30 ans et nous élaborons pour vous des solutions innovantes d’assurance vie et de capitalisation. Avec ses 130 collaborateurs reconnus pour leur savoir-faire international, WEALINS a développé un état d'esprit basé sur la confiance et la collaboration et...

  • Sales Officer Ch

    il y a 2 jours


    Leudelange, Luxembourg Jetfly Temps plein

    Jetfly is a shared business aviation company based in Luxembourg on behalf of 450 co-owners. Our fleet is composed of 60 Pilatus aircraft (PC12 and PC24). The Pilatus has come to exemplify the unique combination of Swiss engineering and dedicated craftsmanship, yielding a superior flight, passenger and operator experience that is truly beyond comparison....

  • Technico Commercial Office 365

    il y a 2 semaines


    Leudelange, Luxembourg Axiomatic Temps plein

    Description La confiance et la satisfaction de nos clients sont notre principal objectif. Afin de continuer sur notre réussite et notre expansion, nous recherchons pour entrée immédiate ou à convenir un **_Technico Commercial Office_** **_365_** Responsabilités **Votre mission**: - Engagement de niveau consultant auprès des clients sur les...

Client Service Officer

il y a 2 semaines


Leudelange, Luxembourg Foyer Temps plein

Description
Foyer Global Health was established in 2014 and is the specialist brand for globally mobile people from Luxembourg's leading insurance company Foyer.

Since its foundation, Foyer has become Luxembourg's primary insurance. Today, the European Union poses many new challenges while at the same time opening up a host of new opportunities. In an increasingly competitive market, the Foyer Group remains true to its values: Trust, Excellence, Innovation, Integrity, Independence

Become part of a global organisation in a challenging role of **Client Service Officer **where we promote diversity, talent & ideas with solid financial foundations, real ambition, entrepreneurial spirit and a clear strategy of growth.

As we are providing our services in English, German, Spanish, French and Dutch, you will be part of an international and multilingual team.

In this position you will directly report to a team leader within the Claims department. The overall goal of this role is to provide flawless support and accurate information to individual and corporate clients, with a focus on the Swiss/French cross-border clientele.

**Responsibilities**:

- Answer incoming telephone calls from clients, brokers, partners or providers accurately and professionally to facilitate the achievement of a high level of client satisfaction;
- Make follow up calls to clients and internal departments and build a rapport with each client;
- Respond to client and broker inquiries accurately and professionally and if necessary, liaise with other departments in the company or our offices worldwide for support to ensure an efficient and professional response is given to achieve client satisfaction and retention;
- Commit to the department's service standards affecting turnaround times;
- Develop extensive and sound product knowledge in order to provide timely and accurate information to our clients;
- Participate in departmental medical training to expand knowledge of medical terminology and procedures;
- Other Ad hoc duties.

**Qualifications**:

- Solid knowledge and experience of international health insurance business, especially of the French market (minimum of 3 years)
- Thorough understanding of customer service processes
- Good medical understanding
- Outstanding communication skills, both verbally and in writing.
- Ability to clearly and comprehensibly outline complex issues
- Positive attitude and strong desire to meet client demands.
- Ability to work efficiently within an international team environment as well as to work under pressure while still submitting high quality results
- Honesty and integrity are further behavioral competencies required
- A very good command of at **English** and **French**. Any additional language is a plus.

**We offer**:
By joining our Group, you will benefit from the following advantages, among others:

- A multicultural, learning and innovative work environment,
- Flexible working hours,
- The benefits of a large group with the flexibility of an SME.
- The possibility of homeworking
- A company restaurant at preferential rates,
- A gym with a trainer,
- An extensive training plan to develop your knowledge and skills
- Hospitalization and group insurance
- Concierge service

Languages French English Education Bachelor Experience 3+ years