Registration Tranfer Agent, Senior Associate

**Who we are looking for**:
The Registration Team performs account set up and static data maintenance on the register of shareholders in line with Luxembourg regulatory requirements.

A Registration Transfer Agent - Senior Associate will be** responsible for the **distribution of work within the team **and will have **direct contact with client and investors**. He/she will also **verify shareholders new accounts AML/KYC assessment and certain static data maintenance on the register **in line with Luxembourg AML/KYC regulatory requirements. You will also have direct contact with clients and investors, attend to weekly clients' call.

**Why this role of t**he Registration Transfer Agent is important to us**:
The team you will be joining is a part of International Financial Data Services (IFDS). IFDS is a world-leading provider of outsourcing and technology solutions to the financial services industry. With its global headquarters in Toronto, IFDS services over 240 financial organizations around the world, providing solutions to a wide range of global asset managers, wealth managers, banks, and insurance companies. IFDS is present in North America, EMEA and APAC.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

**They Key Responsibilities of **The Registration Transfer Agent - Senior Associate**:

- Verify from time to time shareholders new accounts AML/KYC assessment and certain static data maintenance on the register in line with Luxembourg AML/KYC regulatory requirements.
- Initiate problem recovery, correction strategies, procedural and process enhancements; takes concrete steps to prevent and to reduce error reoccurrences in the future. Strongly adhere to existing procedures and controls in place and pro-actively react when foreseeing issues; ensure that procedural/ system changes are updated into the team procedures.
- Play a supportive role to the Investor Services Managers.
- Act as a Registration SME when participating to ad-hoc projects
- Acting as a mentor to junior staff and provide coaching under the supervision of the Manager
- Maintains open communication channels with clients, peers and the Management.
- Strongly adhere to existing procedures and controls in place and pro-actively react when foreseeing issues.
- Be prepared to achieve and strive to exceed minimum standards in line with KPIs, SLAs & Key Result Areas, both in terms of quality, productivity and accuracy of information given to the customer.
- Strong issue resolution skills with a focus on risk controls and add value to the end client experience.

**Experience & Knowledge**
- **Minimum 3/4 years’ experience in banking operation (or financial services industry) **preferably in Registration or risk and compliance function
- A thorough and **methodical approach to problem solving**:

- Specific** knowledge about shareholder administration and/or AML / KYC **would represent a strong asset for this position
- Excellent communication skills and a sound understanding of the fund administration process
- Advanced computing skills (MS Office: Excel, Word, PowerPoint, Access and Outlook )
- **Strong client focus**

**About State Street**

**What we do.** State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

**Work, Live and Grow.** We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

State Street is an equal opportunity and affirmative action employer.