Transfer Agent- Registration, Associate 2

il y a 5 jours


Luxembourg State Street Temps plein

Who are we looking for
- Registration Team performs account set up and static data maintenance on the register of shareholders in line with Luxembourg regulatory requirements.
- A Registration Senior Associate will be responsible for the distribution of work within the team and will have direct contact with client and investors. He/she will also from time to time verify shareholders new accounts AML/KYC assessment and certain static data maintenance on the register in line with Luxembourg AML/KYC regulatory requirements
- Why this role is important to us
- The team you will be joining is a part of International Financial Data Services (IFDS). IFDS is a world-leading provider of outsourcing and technology solutions to the financial services industry. With its global headquarters in Toronto, IFDS services over 240 financial organizations around the world, providing solutions to a wide range of global asset managers, wealth managers, banks, and insurance companies. IFDS is present in North America, EMEA and APAC.
- Join us if making your mark in the financial services industry from day one is a challenge you are up for

As a Transfer Agent registration you will be responsible for- Verify from time to time shareholders new accounts AML/KYC assessment and certain static data maintenance on the register in line with Luxembourg AML/KYC regulatory requirements.- Demonstrate the ability to provide leadership and direction in a group environment.- Demonstrate logical, analytical, critical and process thinking to identify, analyse and evaluate complex problems / issues.- Maintains open communication channels.- Initiate problem recovery, correction strategies, procedural and process enhancements; takes concrete steps to prevent and to reduce error reoccurrences in the future. Strongly adhere to existing procedures and controls in place and pro-actively react when foreseeing issues; ensure that procedural/ system changes are updated into the team procedures.- Display good organizational skills in order to meet SLA deadlines and keeps well documented records.- Ensures that checklists, job aids and working procedures are up to date and followed.- Play a supportive role to the Investor Services Managers.- Act as a Registration SME when participating to ad-hoc projects- Acting as a mentor to junior staff and provide coaching under the supervision of the Manager- Excellent administrative, organizational and business support skills, with the ability to multi-task and to work calmly under pressure.- Maintains open communication channels with clients, peers and the Management.- Strongly adhere to existing procedures and controls in place and pro-actively react when foreseeing issues.- Be prepared to achieve and strive to exceed minimum standards in line with KPIs, SLAs & Key Result Areas, both in terms of quality, productivity and accuracy of information given to the customer.- Specific knowledge about shareholder administration and/or AML / KYC would represent a strong asset for this position- Excellent knowledge of the company and interdependencies between Client Services and other business functions- Function at all times as a team player to build a positive atmosphere of co-operation within the department and where all team members are engaged.- Self-motivated, organized and flexible to new ideas- Strong issue resolution skills with a focus on risk controls and add value to the end client experience.- Initiate sharing of ideas, processes, client requirements and knowledge through effective proactive assistance to team members, maintain also adequate documentation for reference.

Reporting Relationships- The role will report into a ‘Manager’.

Management Scope- For those roles with Team Leader responsibilities, the role may involve co-ordination of work within the team. There may be some managerial responsibility delegated from the team manager, however, this is not the main focus of the role.

Strategic Impact- The role will understand and be able to deliver to the team’s goals and targets.- The role will understand that these in turn, deliver to the team’s strategy.- The role holder will have an awareness of team spend, however they will refer budgetary decisions to the Team Manager.

Engage People- The role will be required to establish effective collaborative relations with internal colleagues and management team.

Knowledge and Expertise- The role will require a thorough understanding of the business processes relevant to their role and of how these relate to the business processes within the overall team, and good commercial awareness.
- What we value
- These skills will help you succeed in this role- The role will have gained relevant work experience in the chosen discipline. In some disciplines the role will be part of a graduate scheme and would therefore require a relevant degree or professional qualification. The role will be acting under guided supervision.

Experience & Preferred Qualification- Minimum 1



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