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Shareholder Services Representative

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Luxembourg Brown Brothers Harriman Temps plein

Shareholder Services Representative - Transfer Agency, Alternatives

At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being.

If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you

Join us as a Shareholder Services Representative

Brown Brothers Harriman is currently recruiting a Shareholder Services Representative to join their Transfer Agency Alternatives Department in Luxembourg. The position is an entry level role responsible for assisting other team members with the processing of investor queries and preparing periodic reporting. As the Shareholder Services team is responsible for being the eyes and ears of our clients, an eagerness to learn in a dynamic environment is a must.

Some of your key responsibilities include:
- Provide support to the team in establishing solid client contact through prompt follow-up;- Interact and establish solid relationships within the transfer agency team;- Process client / Investors queries within their agreed SLA- Deliver high quality work with attention to detail- Comply with all the policies and procedures of the firm;- Identify problems at an early stage and escalate as necessary;

Qualifications:
- BA/BS degree, and/or equivalent work experience;- Excellent communication skills;- Ability to work accurately and quickly under pressure;- Aptitude for numbers, accuracy and organization;- Strong written, verbal and presentation skills.

What We Offer:
- A collaborative environment that enables you to step outside your role to add value wherever you can- Direct access to clients, information and experts across all business areas around the world- Opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm- A culture of inclusion that values each employee’s unique perspective- High-quality benefits program emphasizing good health, financial security, and peace of mind- Rewarding work with the flexibility to enjoy personal and family experiences at every career stage- Volunteer opportunities to give back to your community and help transform the lives of others

Full time

Luxembourg