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**Your team**:
- The
- **Pictet Group** is one of the world’s leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Group is represented in 30 offices in financial centres worldwide, currently employing over 5200 people. Pictet has been present in Luxembourg since 1989 where it employs over 700 people.**FundPartner Solutions** provides a full suite of fund administration and private label funds services. The global team of industry experts specialises in fund domiciliation, registration and governance, as well as risk compliance and investment management services.-
**Your role**:
- As a client servicing agent (internal and external), playing an active role in problem solving and responding to clients promptly, in coordination with other departments.
- Responding to different requests from investors to guarantee that a quality service is provided, which meets the requirements of high-end clients.
- Providing assistance to internal requesters (clients, fund managers and other departments).
- Being actively involved in planned/ongoing improvement projects in the Client Service team.
- As a privileged intermediary for investors, providing communication to ensure that client orders are recorded without error and in compliance with the clauses of the various prospectuses.
- As main point of contact for clients, Mancos and Compliance for the TA and owner of the eligibility control tools, ensure that all orders received are in line with the various restrictions
**Your profile**:
- BAC+5 further education with a focus on Economics or Finance.
- Experience in a similar function and/or working as a transfer agent/fund accounting
- In-depth understanding of investment fund administration.
- A keen sense of client service and a willingness to find appropriate solutions.
- Excellent command of French and English. Any other language would be a plus.
- A willingness to commit to the long term, working in a department that is constantly undergoing change.
- Resistant to stress, dynamic, rigorous and showing initiative when solving problems.
- An enquiring mind with the ability to grasp new things quickly.
- Command of Jira tool would be an advantage
**Note**:
- We will not accept any CVs from agencies.-
Flexible and modern ways of working
- As a responsible and supportive employer, we promote the well-being of our employees through a set of flexible working arrangements, ranging from a work-from-home policy for eligible functions to opportunities for annualised part-time leave and extended parental leave.**Diversity & Inclusion**:
**_ Pictet is an equal opportunity employer and is committed to creating a diverse environment. We respect all individuals and seek their inclusion in the workplace._
