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Transfer Agency Manager

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**ABOUT US**

We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries.

With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.

**JOB DESCRIPTION**:
You will be responsible for a portfolio of clients and will work as part of a team to achieve and meet their needs. Specific responsibilities include the following:

- As a manager you will use experience you have acquired in the past as well as excellent organizational skills, sound judgment, the ability to prioritize tasks, and strong personal character to help your team perform and grow. Your team will benefit from your good listening skills, tailored coaching, and planning.
- As the central point of contact for your accounts, capable of identifying and anticipating possible problem areas, you will be able to accurately measure potential risks, and, therefore you will be able to offer suitable solutions to the clients and satisfy their overall needs. You will guarantee all operational aspects of the account and you will be responsible for the transfer agency activity of the client portfolio, resource allocation, coaching and recruitment.
- You will manage the relationships with other service providers in the industry, including auditors, law firms, and banks.
- You will oversee the coordination and validation all work delivered by the team according to the timelines agreed
- You will actively be involved in internal projects (e.g. product development, organizational improvements, technical improvements, invoicing).
- You will supervise junior members of the team in managing subscriptions, redemptions, distributions, transfers, conversions, commitments, investor account and subaccount opening is a prerequisite.
- Client-oriented attitude.

**YOUR PROFILE**:

- You have 5 to 8 years of relevant work experience.
- Several years of experience in Private Equity, Debt Fund or Hedge Fund Administration including transfer agency and register keeping
- Strong product and business knowledge, supported by the ability to demonstrate an in depth understanding of end-to-end operational processes
- First hand experience administering semi-open ended and open-ended funds is a strong advantage
- Experience and proficiency with Multifonds Global Investor is a must
- Experience using other fund administration and TA systems is a plus
- You are fluent in English (knowledge of French and/or German will be considered as an asset)

**WHAT WE OFFER**

We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.

Our global benefits also include:

- Support for professional accreditations such as ACCA and study leave
- Flexible arrangements, generous holidays, birthday leave and graduation leave
- Continuous mentoring along your career progression
- Active sports, events and social committees across our offices
- Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program
- The opportunity to invest in our growth and success through our Employee Share Plan
- Plus additional local benefits depending on your location

**Equity in every sense of the word**

We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong.

We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative.

We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. Alter Domus is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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