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**Fonction**:
- Ensure we deliver the full experience across this portfolio
- Working closely with the Client Relationship Leads, identify opportunities for growth, on-sell, cross-sell and value add propositions
- Expanding relationships and driving new opportunities across an existing client base. Leading impactful client conversations to enhance our reputation and increase our footprint across key clients
- Partner with the Client Development Group - professionalise and improve the company's approach to strategic client management
- Partner with Client Development Group to implement client development strategies, focus on achieving clients’ goals, create and execute customer relationship reviews
- Help to refine our value proposition for key accounts and ensure that we are linking our capability back to their strategic drivers
- Lead and coach winning proposals and presentations in conjunction with business development team
- Attend and speak at relevant industry events and build local relationships with intermediaries such as law firms and auditors
- Preparation of forecasts and KPI reporting for the CCO and Client Development Group
- Evolve our approach to strategic account management and planning. This will include using our BD playbook, engagement planning, leading client-centric workshops, delivering key value messages through thought leadership material and leading commercial discussions
- Work closely with marketing, business development and client experience to align plans and deliver the client's experience
- Lead Client Relationship Review meetings and be the voice of the client at all times
**Profil**:
- Proven experience in global account management
- Professional services / investment management experience preferred
- Strong experience navigating complex accounts (multi-departments, up to C-level)
- A consistent record of over-achievement
- Experience of working in a fast-paced high growth environment
- You will take a bright, consultative, Trusted Advisor approach with a focus on building strong client relationships
- You will be relationship-driven, client-driven, methodical and have a passion for problem-solving
- A disciplined, self-starter, collaborative, highly motivated
- A team player who contributes to being part of and building a high-performing team
