Emplois actuels liés à Mobile Support - Luxembourg - CTG
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il y a 7 jours
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Systems Architect mobile Voice
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il y a 1 semaine
Luxembourg PICTET Temps plein**Your team**: - The - **Pictet Group** is one of the world’s leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Group is represented in 30 offices in financial centres worldwide, currently employing over 5200 people. Pictet has been present in Luxembourg since 1989 where it employs over 700...
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Quality Control
il y a 2 jours
Luxembourg PICTET Temps plein**Your team**: - The **Pictet Group **is one of the world’s leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Group is represented in 30 offices in financial centres worldwide, currently employing over 5200 people. Pictet has been present in Luxembourg since 1989 where it employs over 700...
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Quality Control
il y a 2 jours
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Mobile Support
il y a 3 semaines
**_CTG IT Solutions is an IT Services Company dedicated to European Institutions. We are currently hiring Mobile Support to join a prestigious European Institution in Luxembourg._**
**Your Missions**
- You configure and recover **IT equipment** (hardware) for users (including replacing damaged or obsolete equipment).
- You install, configure, supervise and support **software available** on the market or developed by the institution and accessible via the workstations.
- You install, configure and support the **telephone equipment** **(VoIP, GSM, and Smartphone)**.
- You perform basic system **administration activities**: this includes c**reating and modifying user accounts**, **monitoring**, and **unblocking** print queues, resetting passwords, etc.
- You keep customers informed on incident status and progress
- You draft and maintain documentation and keep the CMDB up-to-date
- You manage orders and repairs of mobile/tablet devices
- You **log all incidents**, service requests, and follow-up actions in the appropriate tools
**Your profile**
- You have **at least 1 year** **of professional experience in the IT sector**:
- You are **fluent in French and have a good knowledge of English (B2)**:
- You are familiar with **one or more** of the following software products or equipment**:Office Suite, Laptop, Printer, Windows 7 and 10, IOS, Android, Active Directory, SCCM, Mobile Iron, etc.**:
- You are **ITIL certified** (ITIL certification should be obtained within 3 months after the start of the contract)
- You have a strong knowledge of **IT support for users, networks, and multimedia**:
- You have **empathy and patience**, especially with users
- You have a **strong team spirit**:
- You like to work in an international team
**Our Offer**
- An attractive salary package with or without a company car
- 5 additional vacation days each year
- A dedicated training program with personal development plans
- Extra-legal advantages (IT material, banks,...)
- Regular events with the CTG team: learning lunchs, team buildings, fun events, Xmas, Marathons,...- Please note that a criminal record will be asked for this position._
