EU Business Operations Senior Manager
il y a 5 jours
At Amazon Europe, we're redefining the B2B eCommerce landscape by offering business customers unparalleled selection, competitive pricing, and exceptional customer service. As a Senior Program Manager in our AB Ops team, you'll play a pivotal role in shaping the future of our supply chain operations.
About the Role:
We're seeking an experienced Senior Program Manager to lead strategic, tactical, cross-functional, and technology projects and programs that will drive the growth of Amazon Business in Europe. You'll be responsible for scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks, and process/product changes.
Key Responsibilities:
- Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations
- Develop the overall program strategy, tactically driving teams in and outside of your organization to deliver
- Define the program (mission, vision, tenets), set objectives, analyze data, and drive improvements that are quantified with metrics
- Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions, and reasons behind leadership decisions
- Partner with teams across the business you support and beyond to source, allocate, and coordinate resources
- Oversee gaps between teams, processes, and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)
- Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
- Work with program managers and business leaders to communicate and impact critical business initiatives
- Develop, implement, and govern KPI reporting for portfolio programs, providing visibility to milestones, and performance
- Engage other Amazon business units globally to share best practices and improve processes for Amazon Business operations
- Create, communicate, and manage budget for projects
A Day in the Life:
As a Senior Programme Manager, you'll drive and manage the implementation of creative, data-driven change in Amazon Europe, leading improvement projects and programmes. You'll use strategic thinking to define and implement an efficient project plan.
Requirements:
- Bachelor's degree in supply chain, business, engineering, finance, or related technical or quantitative field
- Experience in program or project management, owning program strategy, end-to-end delivery, and communicating results to senior leadership
- Experience working cross-functionally with tech and non-tech teams
- Experience defining program requirements and using data and metrics to determine improvements
Estimated Salary: €120,000 - €150,000 per annum, depending on experience and qualifications. Our total compensation package includes a range of benefits, including comprehensive health insurance, generous pension scheme, and a range of employee discounts.
About Amazon Europe:
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
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