Order Management Specialist

il y a 3 semaines


Luxembourg City Jobs Test 1 Temps plein

Job Summary

We are seeking a highly skilled Order Management Specialist to join our Operations team. As an Order Management Specialist, you will be responsible for the end-to-end order flow, ensuring timely processing and delivery of digital job posting orders across our extensive network of media channels.

Main Responsibilities

  • Process and deliver orders in a timely manner, ensuring high-quality customer service.
  • Collaborate with internal departments, such as Sales, Customer Success, Finance, and Procurement, to ensure seamless order execution.
  • Provide excellent customer experience through superior support and problem-solving.
  • Manage orders and related interactions using Salesforce and other applications.
  • Participate in identifying and testing process improvement initiatives to further automate the order delivery process.

Requirements

  • 1-2 years' experience in back office, Sales/Order support, or Customer services, preferably in a tech-oriented environment.
  • Bachelor's degree or equivalent thinking and working level.
  • Fluency in English is a must, and Dutch or German languages would be a strong advantage.
  • An analytical and technical mindset.
  • Experience with Microsoft Office, Google Workspace, and Salesforce is a big plus.

What We Offer

  • A competitive pay-check and 8% holiday allowance.
  • An iPhone, laptop, and all gear you need to move fast, also for private use.
  • Unlimited holidays.
  • Pension contribution.
  • A generous reimbursement of your travel expenses.
  • Flexible working hours and a hybrid model of office and home working.
  • Contribution to your physical and mental well-being.
  • Opportunities to learn new skills and take on new challenges.

About Us

We are a dynamic and fast-growing international tech company, recognized as a core leader in the recruitment technology space. We offer our customers smart recruitment marketing solutions, and nearly 1,000 corporate clients across the globe, including companies such as Microsoft, Philips, Deloitte, and Decathlon, make use of our products and services.


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