Technical Support Specialist for Citrix Solutions

il y a 1 semaine

Luxembourg, Luxembourg beBee Careers Temps plein

We are seeking a skilled professional to join our dynamic team as a Technical Support Specialist for Citrix solutions.

About the Role

This is an exciting opportunity to work with cutting-edge technologies and collaborate with our customers to ensure seamless integration and operation of Citrix solutions.

As a Technical Support Specialist, you will be responsible for:

  • Implementing and managing Citrix Virtual Apps and Desktops and Netscaler on-premise solutions to meet business requirements.
  • Providing comprehensive user support and application troubleshooting to enhance the user experience and resolve issues efficiently.
  • Managing Active Directory and Group Policies in relation to Citrix environments.
  • Maintaining and updating Windows Server operating systems used in Citrix environments.
  • Collaborating with customers and datacenter teams to ensure seamless integration and operation of Citrix solutions.
  • Writing technical documentation and facilitating knowledge handovers.
  • Providing product demonstrations to showcase Citrix solutions effectively.
Key Requirements

To succeed in this role, you should have:

  • Proficiency in Citrix Virtual Apps and Desktop administration and troubleshooting.
  • Advanced knowledge with MCS and PVS provisioning services.
  • Advanced knowledge in Windows Server operating systems.
  • Intermediate knowledge of network protocols, firewall, and network troubleshooting.
  • Intermediate knowledge of Active Directory and Group Policies management.
  • Intermediate knowledge in files, file servers, and vFiler management.
  • Intermediate knowledge in user support and applications troubleshooting.
  • Working knowledge in Netscaler technologies.
  • Working knowledge in hypervisors such as VMware, Hyper-V, Nutanix, and Citrix Hypervisor.
  • Working knowledge in scripting and automation skills (e.g., PowerShell).
  • Working knowledge in managing Thin Clients.
  • Basic understanding of Proxy, SSL VPN, and two-factor authentication.
Benefits

We offer a professional and stimulating work environment in the IT sector, multiple career opportunities within the company at national and international level, cutting-edge training in new technologies, a wealth of recognized expertise, an attractive salary package, and many other benefits.

We are an equal opportunity employer, valuing diversity in all its forms. We firmly believe that each individual brings a unique richness to our teams, and we are committed to creating an inclusive environment where every voice counts.

If your application is successful, you will be asked to provide an extract from your criminal record. Your personal information will be handled in compliance with applicable data protection laws.

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