Service Delivery Manager Itil Infrastructures

Job Summary:As a Service Delivery Manager, you will oversee the seamless delivery of services to clients. Your responsibilities will include leading the service delivery team, addressing reliability issues, monitoring progress, tracking KPIs, and managing the budget. You will collaborate closely with client teams to ensure that service delivery meets their...

Job Summary:As a Service Delivery Manager, you will oversee the seamless delivery of services to clients. Your responsibilities will include leading the service delivery team, addressing reliability issues, monitoring progress, tracking KPIs, and managing the budget. You will collaborate closely with client teams to ensure that service delivery meets their...

Join a dynamic infrastructure company headquartered in Luxembourg, making waves in Belgium and France. Specializing in Microsoft cloud services, IP telephony, and managed services, we're on the lookout for an ITIL Incident Manager to join our client's innovative team. **Role: ITIL Incident Manager** **Responsibilities**: - Oversee day-to-day Incident...

The **EIB**, the European Union's bank, is seeking to recruit for **its Group Corporate Services Directorate - Group Digital Office (GCS-GDO) - Platforms & Services Department (P&S) - Operations & Service Desk Division (OSDK) - Operations and ITIL Processes Unit (OIP)** at its headquarters in Luxembourg, a **(Senior) ITIL Process Manager*.** **This is a...

Job DescriptionDescription –>You will drive the management of ITIL (Information Technology Infrastructure Library) practices for IT Service Management (ITSM), ensuring they are in line with the IT strategy and EIB's policies and procedures. Join our team: be the ITIL Practices Champion and Accelerate Excellence at the EIB GroupOperating Network:You will...

Job DescriptionDescription –>You will drive the management of ITIL (Information Technology Infrastructure Library) practices for IT Service Management (ITSM), ensuring they are in line with the IT strategy and EIB's policies and procedures. Join our team: be the ITIL Practices Champion and Accelerate Excellence at the EIB GroupOperating Network:You will...

Job DescriptionDescription –>You will drive the management of ITIL (Information Technology Infrastructure Library) practices for IT Service Management (ITSM), ensuring they are in line with the IT strategy and EIB's policies and procedures. Join our team: be the ITIL Practices Champion and Accelerate Excellence at the EIB GroupOperating Network:You will...

Description Founded in 1856, Banque Internationale à Luxembourg is the oldest multi-business bank in the Grand Duchy. From its foundation, the BIL has always played an active role in the development of the Luxembourg economy. It currently operates in retail, private and corporate banking, as well as on major capital markets. Employing more than 2 000...

**Description** Founded in 1856, Banque Internationale à Luxembourg is the oldest multi-business bank in the Grand Duchy. From its foundation, the BIL has always played an active role in the development of the Luxembourg economy. It currently operates in retail, private and corporate banking, as well as on major capital markets. Employing more than 2 000...

Vous souhaitez prendre votre destin en main et valoriser votre expérience ? Profitez d'une très belle opportunité et donnez un nouvel élan à votre carrière. Afin d’accompagner une **Institution Publique Européenne à Strasbourg**, nous sommes à la recherche d’un Manager ITIL Responsable de l'amélioration continue des processus. **EKXEL IT...

**Mission** Vous intégrerez l’équipe de Telkea ICT et serez en charge des projets de déploiement d’infrastructures de la conception jusque leur mise en exploitation ainsi que du suivi des clients dans le cadre des contrats de Services Managés. Vous élaborerez et superviserez toutes les étapes de réalisation, en s’assurant du respect du cahier...

**Job Description**: You want to combine passion and IT expertise? You are **talented**, **motivated** and **ambitious**? Then, we will be more than happy to meet you! We are looking for a** Delivery Manager** ready to engage in a large company managing a digital transformation, with a cool team, in an attractive technological environment. **Typical tasks...

**Missions**: - Service Design / Management: - Implement an efficient, effective, and repeatable process for new or updated services to make sure they can be managed, operated, and supported with the requirements and constraints of the European Parliament’s environment - Define the Service Design Package for any new service or major update of an existing...

What You Can Expect At BBH: If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and...

**Your tasks** - Manage the day-to-day delivery of the service including management of incidents, issues, problem and changes; - Advise on the continuous improvement of the service delivery and its reporting and the implementation of ITIL processes; - Plan and schedule the testing and deployment of releases; - Define probes and dashboards for end-to-end...

**_CTG PSF_**_ is an IT Services Company dedicated to various clients mainly in the financial sector._ - We are currently hiring an _**_ITIL Incident Manager (M/W)_**_ for _**_one of our customers._** **Your missions** - You will **lead the resolution of major incidents,** communicate on the progress of incidents and escalate critical incidents internally...

Location: Luxembourg city, Luxembourg Date Posted: Feb 27, 2023 **Description** **Client Service Delivery Manager** *** **Role Location**: **Munsbach** Department: - Fund Administration- Employment Type: - Permanent**About Apex** The Apex Group is a global financial services provider with 10,000 staff across 80+ offices globally. We look to recruit...

Our last-mile Delivery Service Partners (DSP) are crucial to our service, and we work closely with them to make sure deliveries large and small get to where they need to be. As a DSP Pricing & Compensation Manager, you'll make sure we have the best relationship possible with our partners. You will own strategic programs and initiatives using core analytical...

**JOB DESCRIPTION** As the Transfer Agency Service Delivery Associate you will be a point of escalation for service-related issues in general and act as a point of contact for both the Third Party Administrator (TPA) and internal AM teams regarding TA activities. You will be working with an established team to support the oversight of delegated services to...

Europ-IT group provides IT services and engineering to corporate clients, small to medium sized business and other various companies throughout Europe. Contexte le chef de projet sera alloué au suivi et à l'exécution de plusieurs projets du portefeuille Infrastructure. Le chef de projet travaillera en autonomie et avec le support du...