Client Success Representative
Il y a 5 mois
**OUR HIRING PROCESS**:
- We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
- At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
- From there on, it's decision time If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. After all, we consider our team members our family, and we want you to feel comfortable and welcomed.
We are looking for a bright, motivated person to join our team
We are looking for a Client Success Representative to join our team. The role of Client Success involves fostering customer relationships to enhance retention and loyalty. This position entails close collaboration with customers to ensure satisfaction with the services provided and to address areas of concern.
**Responsibilities and Duties**
- Develop and maintain relationships with a select group of named accounts to ensure campaign success
- Serve as a trusted advisor for our clients and be an expert in INFUSE offerings
- Collaborate with the Sales team from proposal to delivery, including identifying and ensuring delivery options, integrations, and other operational aspects
- Create and coordinate account documentation including reports, RFPs, and other recommendations
- Accountable for post-sale account management and driving account growth through excellent customer service and delivery, communication, and onboarding
**Qualifications**
- Minimum two years of account management and/or customer success/service experience preferred
- Organized, detail-oriented, and able to manage 30+ clients at once
- Demonstrated ability to work both collaboratively as part of a team and independently with mínimal supervision
- Strong problem-resolution skills and proven ability to engage and interact with internal teams to resolve client issues
- Work logically to diagnose and resolve basic to intermediate issues and recognize circumstances that require escalation
- Comfortable using and learning software: MS Office (Excel), custom-built software, CRM, ticketing/tracking systems, etc.
- Outstanding written and verbal communication skills, coupled with strong empathy for customers and their success
-
Head of Global Client Success
il y a 1 mois
Luxembourg FE fundinfo Temps plein**Are you ready to lead a high-performing team dedicated to delivering exceptional client service and driving success in a dynamic, innovative environment?** As the **Head of Global Client Success** at FE fundinfo, you will have the opportunity to shape and execute a comprehensive client success strategy, ensuring client satisfaction, loyalty, and advocacy....
-
Head of Client Success
Il y a 5 mois
Luxembourg Select Luxembourg Temps plein**Organisation and department description** Our client, a reknowned bank in Luxembourg, leader in online financial and trading services, is currently looking for a Head of Client Success to delve into opportunities within its Private Client segment. **Job description** Your role involves: - Making consultative calls to affluent and HNW prospects,...
-
Customer Support Representative
Il y a 3 mois
Luxembourg DNXCORP Temps pleinDNX Network is seeking for a dedicated and responsible Support Representative to join our team, focusing on providing exceptional mail and chat support to clients and content providers on the various streaming websites under our brands. The company has been in business since the year 2000, dynamically advancing in different aspects of the worldwide...
-
Customer Support Representative
Il y a 2 mois
Luxembourg DNXCORP Temps pleinE-tainment, a leading multinational entertainment platform, is seeking a dedicated and results-oriented Support Representative to join our growing team. As a Support Representative, you will play a crucial role in providing exceptional customer service to both clients and content providers across our various streaming websites. E-tainment is a dynamic and...
-
Senior Client Service Representative
Il y a 6 mois
Luxembourg Select Luxembourg Temps plein**Organisation and department description** Our client, an international Financial Service provider established in Luxembourg for decades, is looking for a **Client Service Representative.** **Job description** In this role you will act as a primary contact for clients and internal operational teams. You will provide timely and accurate resolution of...
-
Client Service Representative-alts
Il y a 5 mois
Luxembourg Brown Brothers Harriman Temps pleinWhat You Can Expect At BBH: If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and...
-
Sales Representative
il y a 4 semaines
Luxembourg City jobs Temps pleinAbout the RoleWe are seeking a highly motivated and results-driven Sales Representative to join our team at jobs.lu. As a key player in the Luxembourg job market, we are committed to connecting job seekers with their ideal employment opportunities.Key ResponsibilitiesDevelop and maintain a portfolio of B2B customers and prospects, with a focus on hunting and...
-
Associate, Client Processing Representative I
Il y a 3 mois
Luxembourg The Bank of New York Mellon Corporation Temps pleinAt BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit...
-
Sales Representative
Il y a 5 mois
Luxembourg Columbus Trading Partners GmBH & Co Temps plein**CYBEX** is hiring ! **SALES REPRESENTATIVE** (Belgium-Luxemburg). **CYBEX** is a company that puts tomorrow’s people at the heart of its brand. Always questioning the status quo and not afraid of challenging the establishment, CYBEX has become not just a leader in child safety but is seen as an innovative lifestyle and fashion brand for parents. We...
-
Business Development Representative
Il y a 5 mois
Luxembourg Arrow Electronics, Inc. Temps plein**Position**: Business Development Representative **WHO WE ARE**: **Arrow Enterprise Computing Solutions** (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their...
-
Senior Client Service Representative
Il y a 5 mois
Luxembourg Brown Brothers Harriman Temps pleinWhat You Can Expect At BBH: If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and...
-
Sales Representative Luxemburg
Il y a 5 mois
Luxembourg JTI - Japan Tobacco International Temps plein**JOB TITLE: SALES REPRESENTATIVE (M/F/d)**: **REGION: LUXEMBURG**: **CONTRACT TYPE: PERMANENT**: **PROFESSIONAL AREA: SALES**: **PROFESSIONAL LEVEL: EXPERIENCED**: **Sales Representative Luxemburg** Are you ready to join one of the most challenging FMCG sectors within an international company that offers a lot of opportunities for growth and...
-
Sales Representative, UBER Eats
il y a 1 mois
Luxembourg Uber Temps pleinAs a Sales Representative at Uber Eats, you'll play a key role in shaping the culinary landscape by partnering with Luxembourg's top independent restaurants and well-known chains. You'll have the chance to make a significant impact on the restaurant selection while building strong, lasting relationships. We're looking for someone who is not only passionate...
-
Sales Development Representative
il y a 1 mois
Luxembourg Instagrid Temps pleinPure instant power. Anywhere. We have created the world’s most advanced portable power supplies, bringing freedom to the way our customers work. With you we want to shape a world where advanced technology meets environmental responsibility and create lasting impact. We are working from all over Europe and the US, whether onsite, hybrid or fully remote....
-
Customer Success Agent
Il y a 6 mois
Luxembourg EFOLIX SARL Temps pleinSi vous parlez **Espagnol et Anglais,** alors cette offre est pour vous Nous recherchons un/une **Conseiller Customer Success **pour rejoindre notre équipe en pleine croissance. **Présentation de l’entreprise**: **Description du profil**: Expérience: avoir travaillé dans un call center ou un support de services IT ou dans la téléphonie est...
-
Client Service Senior Representative
Il y a 5 mois
Luxembourg Brown Brothers Harriman Temps pleinWhat You Can Expect At BBH: If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and...
-
Export Sales Representative
Il y a 5 mois
Luxembourg Faymonville Temps pleinDescription Afin de renforcer notre équipe à Lentzweiler (LU), nous recherchons à temps plein un **Export Sales Representative (M/F/d)**: **Tes tâches**: - Suivi des clients existants et acquisition de nouveaux clients - Conseil à la clientèle et commercialisation compétente de nos produits (de la phase de projet à la conclusion du contrat en...
-
Customer Service Representative
Il y a 5 mois
Luxembourg Synergie Temps pleinEmplacement- Centre du Luxembourg- - Salaire- négociable- - Type d'emploi- Intérim- - Publié: - 2 heures depuis- - Catégorie- Tertiaire- - Date limite- OuvrirNotre agence Synergie à Esch/Alzette recherche pour l’un de ses client, un Customer Service Representative (M/F/d) Responsabilités: - Traiter, organiser, valider et assurer le suivi de toutes...
-
Senior Client Administrator
Il y a 6 mois
Luxembourg TMF Group Luxembourg Temps plein**About TMF Group** TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. Our 10,000 experts and 125 offices in 86 jurisdictions worldwide serve corporates, financial institutions, asset managers, private clients and family offices, providing the combination of accounting, tax,...
-
Customer Success Manager
Il y a 5 mois
Luxembourg SoftwareOne Temps pleinJob Function: Sales Operations Why SoftwareONE?: We deliver innovation and technology that supports global customers the development of sustainable, connected, safe and tailored IT solutions for future generations. SoftwareOne Sales is all about Inspiring Dreams, Accelerating Growth, Connecting Worlds, Recognizing Wins, Respect and Enabling you to be your...